In this paper, we experimentally investigate the effect of public consumer ratings on market outcomes in credence goods markets. Contrary to search or experience goods, consumers cannot evaluate all dimensions of trade for credence goods, which may inhibit the information and reputation-building...

Given the growing complexity of platform governance, the role of experts in digital policy-making processes is becoming more critical. However, there remains a gap in the literature regarding the specific role of experts in shaping platform governance processes. To explore this research gap,...

Social interactions affect individual behavior in a variety of ways, but their effects on expectation formation are less well understood. We design a large-scale global survey experiment among renowned experts working in 135 countries to study whether peer effects impact expectations about the...