Search Results - subject:"Service Design"

Can generative artificial intelligence enhance brand performance in tourism? : a mixed-methods study integrating service-dominant logic, social exchange theory, and uncanny valley theory

Giri, Arunangshu; Chakrabarty, Dipanwita; Lim, Weng Marc; … - In: Tourism Management Perspectives 60 (2026), pp. 1-19

Persistent link: https://www.econbiz.de/10015585445

Tourism eco-efficiency through a modular lens

Teigeiro, Sarah; Bernard, Sophie; Frayret, Jean-Marc - 2026

Persistent link: https://www.econbiz.de/10015641281

Beyond "Eat-Pray-Love" : designing transformative CX for self-discovery in extended service encounters

Zimbatu, Alexandra; Russell-Bennett, Rebekah - In: Journal of business research : JBR 186 (2025), pp. 1-13

Persistent link: https://www.econbiz.de/10015158139

Social service inclusion of immigrants through the lens of human rights in Australia

Adonteng-Kissi, Obed; Mabefam, Matthew Gmalifo; Meribe, … - In: Development policy review 43 (2025) 4, pp. 1-20

Persistent link: https://www.econbiz.de/10015464312

Developing a sustainable community-based tourism product ecosystem for Mekong River cruises through local participation : a case study of the Tai Lue in Chiang Rai

Tarittawan Chareanporn; Nattaphon Rangsaritvorakarn; … - In: Creative business and sustainability journal 47 (2025) 2, pp. 21-41

Persistent link: https://www.econbiz.de/10015644887

Co-therapy services to enhance patient experience design

Renzi, Maria Francesca; Guglielmetti Mugion, Roberta; … - In: Handbook of service experience, (pp. 130-146). 2025

Persistent link: https://www.econbiz.de/10015424025

Ups and downs in experience design

Chen, Hongqiao; Hu, Ming; Liu, Jingchen; Ravid, Yaniv - In: Production and operations management : the flagship … 33 (2024) 9, pp. 1895-1911

Persistent link: https://www.econbiz.de/10015484572

Advancing circular economy models : the synergistic role of service design and blockchain technology in enhancing sustainability and consumer engagement

Gerasimova, Vera - In: Scientific papers of the University of Pardubice 32 (2024) 2, pp. 1-12

This paper examines the transformative potential of integrating Service Design and Blockchain technology within … Blockchain technology and Service Design not only addresses environmental challenges but also fosters a deeper connection between …

Persistent link: https://www.econbiz.de/10015425689

Design and development of a digital diagnostic clinical pathway : evidence from an action research study

Calabrese, Armando; D'Uffizi, Antonio; Levialdi Ghiron, … - In: European journal of innovation management 27 (2024) 9, pp. 94-126

Persistent link: https://www.econbiz.de/10015396935

Designing a digital citizen-centered service

Balzli, Catherine Equey; Priftis, Athanasios; … - In: Technological forecasting and social change : an … 202 (2024), pp. 1-8

Persistent link: https://www.econbiz.de/10015617515