Bellou, Victoria; Andronikidis, Andreas - In: EuroMed Journal of Business 12 (2017) 1, pp. 73-86
Purpose Given the polyphony around service orientation related constructs coming from both Marketing and Organizational … Behavior researchers, the first purpose of this paper is to delineate the construct of service orientation, and second … service orientation and job satisfaction. Design/methodology/approach This paper draws upon theories and arguments from …