Search Results - subject:"Service Orientation"

Corporate culture and firm performance : a service-oriented perspective

Vigolo, Vania; Bonfanti, Angelo; Magliocca, Pierpaolo; … - In: International journal of managerial and financial accounting 8 (2016) 2, pp. 109-123

Persistent link: https://www.econbiz.de/10011643411

How relationships can be utilized for service bundling

Kohlborn, Thomas; Luebeck, Christian; Korthaus, Axel; … - 2010

The phenomenon of organizations offering service bundles can typically be observed in dynamic markets with heterogeneous customer demand. Available literature broaching the issue of service bundling covers strategic considerations for organizations related to their respective market position as...

Persistent link: https://www.econbiz.de/10009438160

Test case prioritization for regression testing of service-oriented business applications

Mei, L; Zhang, Z; Chan, WK; Tse, TH - 2009

Regression testing assures the quality of modified service-oriented business applications against unintended changes. However, a typical regression test suite is large in size. Earlier execution of those test cases that may detect failures is attractive. Many existing prioritization techniques...

Persistent link: https://www.econbiz.de/10009471532

Spezifikation und Auswahl von Services: Beitr?ge zur komponenten- und serviceorientierten Entwicklung betrieblicher Anwendungssysteme

Skroch, Oliver - 2009

cumulative research project? Software reuse and, closely related, component- and service-orientation particularly are among the …

Persistent link: https://www.econbiz.de/10009482287

Exploring the relationship between service orientation, employee engagement and perceived leadership style: a study of managers in the private service sector organizations in India

Popli, Sapna; Rizvi, Irfan A - In: Journal of Services Marketing 29 (2015) 1, pp. 59-70

style and engagement to predict service orientation in the given cross section. Design/methodology/approach – The paper has … Engagement E3 (DDI) and Service Orientation (Frimpong and Wilson, 2012). Findings – Service orientation is found to be strongly … correlated to employee engagement and employee engagement is a strong predictor of service orientation. The other relationships …

Persistent link: https://www.econbiz.de/10014906182

The performance impact of industrial services and service orientation on manufacturing companies

Kohtamaki, Marko; Hakala, Henri; Partanen, Jukka; … - In: Journal of Service Theory and Practice 25 (2015) 4, pp. 463-485

investigate the relationship between industrial service offerings, service orientation and firm sales and profit performance … technique to test a set of hypotheses on service offerings, service orientation and company sales and profit performance …. Findings – The results underline the importance of implementing service orientation in employees’ behavior, recruitment …

Persistent link: https://www.econbiz.de/10014907687

The service orientation and employee's customer orientation in public services organizations

Iacob, Andrada - In: Journal of economics and business research 21 (2015) 2, pp. 82-98

Persistent link: https://www.econbiz.de/10011286413

Service orientation : changing in Tunisian firms

Zghidi, Afef Ben Youssef; Zaiem, Imed - In: International journal of strategic change management : IJSCM 6 (2015) 1, pp. 1-20

Persistent link: https://www.econbiz.de/10011503115

Examination of factors affecting hotel employees' service orientation : an emotional labor perspective

Lee, JungHoon; Ok, Chihyung - In: Journal of hospitality & tourism research : JHTR ; the … 39 (2015) 4, pp. 437-468

Persistent link: https://www.econbiz.de/10011393179

The performance impact of industrial services and service orientation on manufacturing companies

Kohtamaki, Marko; Hakala, Henri; Partanen, Jukka; … - In: Journal of service theory and practice : JSTP 25 (2015) 4, pp. 463-485

Persistent link: https://www.econbiz.de/10011400721