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~person:"Edvardsson, Bo"
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Service system
4
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3
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3
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3
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3
Betriebliche Wertschöpfung
2
Customer integration
2
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Edvardsson, Bo
Gebauer, Heiko
35
Kowalkowski, Christian
34
Kohtamäki, Marko
32
Parida, Vinit
29
Thomas, Oliver
24
Lay, Gunter
23
Choi, Jay Pil
22
Baines, Tim
21
Becker, Jörg
20
Jeon, Doh-Shin
19
Beverungen, Daniel
18
Knackstedt, Ralf
18
Menicucci, Domenico
17
Rabetino, Rodrigo
17
Krcmar, Helmut
15
Bigdeli, Ali Ziaee
14
Raddats, Chris
14
Vendrell-Herrero, Ferran
14
Nüttgens, Markus
13
Reichwald, Ralf
13
Seiter, Mischa
13
Asongu, Simplice
12
Carlton, Dennis W.
12
Fang, Hanming
12
Norman, Peter
12
Ulaga, Wolfgang
12
Waldman, Michael
12
Ahlert, Dieter
11
Evans, David S.
11
Lerch, Christian
11
Mantovani, Andrea
11
Salinger, Michael A.
11
Backhaus, Klaus
10
Fellmann, Michael
10
Kawohl, Julian
10
Kindström, Daniel
10
Parry, Glenn
10
Schuh, Günther
10
Steven, Marion
10
Voeth, Markus
10
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Journal of service research : JSR
2
International journal of quality and service sciences
1
Journal of business research : JBR
1
Journal of service management
1
Marketing theory
1
Meddelanden från Svenska Handelshögskolan
1
Springer eBook Collection
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The journal of business & industrial marketing
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ECONIS (ZBW)
9
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1
Smart sensing technology and self-adjustment in service systems through value co-creation routine dynamics
Mele, Cristina
;
Touminen, Tiina
;
Edvardsson, Bo
; …
- In:
Journal of business research : JBR
159
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014287657
Saved in:
2
The Palgrave Handbook of Service Management
Edvardsson, Bo
(
ed.
);
Tronvoll, Bård
(
ed.
)
-
2022
innovation projects -- Chapter 27: Tracing the Systems Turn in Service Design and Innovation: Convergence toward
Service
System
…
Persistent link: https://www.econbiz.de/10013203497
Saved in:
3
Customer needing : conceptualising industrial service from a customer perspective
Strandvik, Tore
(
contributor
);
Holmlund, Maria
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003709357
Saved in:
4
Customer needing : a challenge for the seller offering
Strandvik, Tore
;
Holmlund, Maria
;
Edvardsson, Bo
- In:
The journal of business & industrial marketing
27
(
2012
)
2
,
pp. 132-141
Persistent link: https://www.econbiz.de/10009511737
Saved in:
5
Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
Saved in:
6
Cocreating the Arab Spring : understanding transformation of service systems in contention
Skålén, Per
;
Aal, Kotaiba Abdul
;
Edvardsson, Bo
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 250-264
Persistent link: https://www.econbiz.de/10011336513
Saved in:
7
Customer experience from a self-
service
system
perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
8
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
9
Role of resource integration in adoption of medical tourism service
Rajagopal, Saisudha
;
Guo, Lei
;
Edvardsson, Bo
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 332-336
Persistent link: https://www.econbiz.de/10010127400
Saved in:
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