Cassia, Fabio; Cobelli, Nicola; Ugolini, Marta - In: Journal of Business & Industrial Marketing 32 (2017) 5, pp. 722-732
mediated effects on loyalty by focusing on the transition from a goods-oriented logic for branding to service branding. In … goods-oriented approach to branding with service branding, showing that enriching B2B brand image with service …