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Search: subject:"Service innovation implementation"
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Innovation management
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Service innovation implementation
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Corporate reputation
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Dienstleistungsqualität
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Frontline employees
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Salespeople
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change implementation
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implementation of innovation
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individual factors
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Akbani, Ismail
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Shiwangi Singh
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European management journal
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The service industries journal
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Service
innovation
implementation
: a systematic review and research agenda
Shiwangi Singh
;
Akbani, Ismail
;
Dhir, Sanjay
- In:
The service industries journal
40
(
2020
)
7/8
,
pp. 491-517
Persistent link: https://www.econbiz.de/10012260298
Saved in:
2
Frontline employees' participation in
service
innovation
implementation
: the role of perceived external reputation
Schaarschmidt, Mario
- In:
European management journal
34
(
2016
)
5
,
pp. 540-549
Persistent link: https://www.econbiz.de/10011597821
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