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  • Search: subject:"Service levels"
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Year of publication
Subject
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Service levels 146 Customer satisfaction 32 Consumer behaviour 15 service levels 12 Service quality 11 Customer loyalty 10 Perception 8 Theorie 8 Theory 8 Customer service 7 Customer services quality 7 Inventory model 7 Lagerhaltungsmodell 7 Restaurants 7 United States of America 7 Internet 6 Quality 6 Service industries 6 Services marketing 6 Supply chain management 6 Dienstleistungsqualität 5 Hospitality services 5 Hotels 5 Logistics 5 Marketing strategy 5 Relationship marketing 5 Airlines 4 Banking 4 China 4 Communication technologies 4 Customer orientation 4 Customer service management 4 Customers 4 Health services 4 Retailing 4 Supply chain 4 Tourism 4 United Kingdom 4 Australia 3 Financial services 3
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Online availability
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Undetermined 160 Free 6
Type of publication
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Article 166 Book / Working Paper 7
Type of publication (narrower categories)
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research-article 103 Article in journal 18 Aufsatz in Zeitschrift 18 conceptual-paper 12 case-report 7 review 7 review-article 3 Working Paper 2 non-article 2 viewpoint 2 Arbeitspapier 1 Conference paper 1 Graue Literatur 1 Konferenzbeitrag 1 Non-commercial literature 1 Thesis 1
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Language
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English 160 Undetermined 12 German 1
Author
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DiPadova‐Stocks, Laurie N. 4 Joseph‐Mathews, Sacha 3 Witell, Lars 3 Bonn, Mark A. 2 Chakraborty, Goutam 2 Daugherty, Patricia J. 2 Dawes, Philip L. 2 Ekinci, Yuksel 2 Fischer, Thomas 2 Ford, John B. 2 Friese, Fabian 2 Gatta, Mary 2 Gebauer, Heiko 2 Gilmore, Audrey 2 Harris, Lloyd C. 2 Helber, Stefan 2 Hoffman, K. Douglas 2 Jayawardhena, Chanaka 2 Kelley, Scott W. 2 Kloos, Konstantin 2 Licata, Jane W. 2 Massey, Graham R. 2 Nallam, Sai Nandeswara Rao 2 Nasina, Jigeesh 2 Pires, Guilherme D. 2 Rita, Paulo 2 Russell‐Bennett, Rebekah 2 Stanton, John 2 Tiu Wright, Len 2 Abdulhassan, Sadik Hussein 1 Agrawal, Narendra 1 Ahern, A. 1 Ahmed, Sadrudin A. 1 Albiński, Szymon 1 Aldebi, Hameed 1 Alewell, Dorothea 1 Ali, Nafez Nimer Hassan 1 Alidi, Abdulaziz S. 1 Alon, Ilan 1 Al‐Faraj, Taqi N. 1
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Institution
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International Monetary Fund (IMF) 2 College of Business 1 Ehrvervøkonomisk Institut, Institut for Økonomi 1 Instituto Superior de Cie?ncias do Trabalho e da Empresa 1 International Monetary Fund 1 Policy and Economic Research Unit (PERU), Land and Water Division 1 School of Marketing 1 University of Newcastle 1 University of Western Sydney 1
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Published in...
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Journal of Services Marketing 23 European Journal of Marketing 10 International Journal of Contemporary Hospitality Management 7 International Journal of Operations & Production Management 7 International Journal of Physical Distribution & Logistics Management 7 International Journal of Culture, Tourism and Hospitality Research 6 International Journal of Bank Marketing 4 International Journal of Organizational Analysis 4 International Journal of Public Sector Management 4 The TQM Magazine 4 Business Process Management Journal 3 International Journal of Commerce and Management 3 Journal of Product & Brand Management 3 Journal of Service Management 3 Computers & operations research : and their applications to problems of world concern ; an international journal 2 European journal of operational research : EJOR 2 Industrial Management & Data Systems 2 International Journal of Quality & Reliability Management 2 International Journal of Retail & Distribution Management 2 International Marketing Review 2 Journal of Business & Industrial Marketing 2 Journal of Corporate Real Estate 2 Journal of Economic Studies 2 Journal of Facilities Management 2 Management Decision 2 Management Science 2 Management science : journal of the Institute for Operations Research and the Management Sciences 2 Marketing Intelligence & Planning 2 Qualitative Research in Accounting & Management 2 The TQM Journal 2 Transportation 2 Transportation research / E : an international journal 2 Asia Pacific Journal of Marketing and Logistics 1 Business Strategy Series 1 CORAL Working Papers 1 Chinese Management Studies 1 Diskussionspapiere der Wirtschaftswissenschaftlichen Fakultät / Wirtschaftswissenschaftliche Fakultät, Universität Hannover : Hannover economic papers (HEP) 1 European Business Review 1 European Journal of Innovation Management 1 Hannover Economic Papers (HEP) 1
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Source
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Other ZBW resources 136 ECONIS (ZBW) 19 RePEc 14 BASE 3 EconStor 1
Showing 1 - 10 of 173
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A framework for multi-objective stochastic lot sizing with multiple decision stages
Friese, Fabian; Helber, Stefan - 2023
In stochastic lot sizing subject to dynamic and random demand, the minimization of operational costs is not the only conceivable objective. Minimizing the tardiness in customer demand satisfaction is no less important. Furthermore, the decision maker is interested in production plan stability....
Persistent link: https://www.econbiz.de/10014471643
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A framework for multi-objective stochastic lot sizing with multiple decision stages
Friese, Fabian; Helber, Stefan - 2023
In stochastic lot sizing subject to dynamic and random demand, the minimization of operational costs is not the only conceivable objective. Minimizing the tardiness in customer demand satisfaction is no less important. Furthermore, the decision maker is interested in production plan stability....
Persistent link: https://www.econbiz.de/10014366827
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The impact of stockout-based switching on fill rates
Pritchard, Alan; Sweeney, Kevin D.; Çelebi, Heidi; … - In: Journal of business logistics 44 (2023) 4, pp. 741-763
Persistent link: https://www.econbiz.de/10014434934
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Managing service-level contracts in sales hierarchies
Kloos, Konstantin - In: European journal of operational research : EJOR 292 (2021) 1, pp. 184-198
Persistent link: https://www.econbiz.de/10012495422
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Integrated planning for multimodal networks with disruptions and customer service requirements
Wagenaar, Joris; Fragkos, Ioannis; Zuidwijk, Rob - In: Transportation science : a journal of the Institute for … 55 (2021) 1, pp. 196-221
Persistent link: https://www.econbiz.de/10012435821
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Allocation planning under service-level contracts
Kloos, Konstantin; Pibernik, Richard - In: European journal of operational research : EJOR 280 (2020) 1, pp. 203-218
Persistent link: https://www.econbiz.de/10012132381
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Airline service quality and economic factors : an ARDL approach on US airlines
Stamolampros, Panagiotis; Korfiatis, Nikolaos - In: Journal of air transport management 77 (2019), pp. 24-31
Persistent link: https://www.econbiz.de/10012112616
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On the effect of two popular service-level measures on the design of a critical level policy for fast-moving items
Escalona, P.; Angulo, A.; Weston, J.; Stegmaier, R.; … - In: Computers & operations research : and their … 107 (2019), pp. 107-126
Persistent link: https://www.econbiz.de/10012014757
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Resource pooling and allocation policies to deliver differentiated service
Zhong, Yuanguang; Zheng, Zhichao; Chou, Mabel C.; Teo, … - In: Management science : journal of the Institute for … 64 (2018) 4, pp. 1555-1573
Persistent link: https://www.econbiz.de/10011855607
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Performance analysis of a hybrid bike sharing system : a service-level-based approach under censored demand observations
Albiński, Szymon; Fontaine, Pirmin; Minner, Stefan - In: Transportation research / E : an international journal 116 (2018), pp. 59-69
Persistent link: https://www.econbiz.de/10011904489
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