The tourism industry is placing growing emphasis on the significance of managing and seeking tourist services through information systems. Although scholarly research in these fields has increased, the literature has not been thoroughly examined. This study utilizes the PRISMA methodology to...

"This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management in the digital era. The Handbook of Service Experience...