//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Cornell hospitality quarterly : CQ"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Service management"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsmanagement
5
Service management
5
Freizeitwirtschaft
2
Gambling
2
Glücksspiel
2
Hotel industry
2
Hotellerie
2
Leisure industries
2
USA
2
United States
2
1931-2007
1
American
1
Amerikanisch
1
Automat
1
Betriebliches Informationssystem
1
Branchenentwicklung
1
Business intelligence system
1
Competitive strategy
1
Customer value
1
Dienstleistungsqualität
1
Emerging economies
1
Emotion
1
Franchising
1
Freizeitverhalten
1
Gastronomie
1
Kundenwert
1
Las Vegas
1
Leisure behaviour
1
Poland
1
Polen
1
Restaurant industry
1
Schwellenländer
1
Sector development
1
Service quality
1
Wettbewerbsstrategie
1
more ...
less ...
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Case study
1
Fallstudie
1
Language
All
English
5
Author
All
Bernhard, Bo J.
1
Green, Michael S.
1
Hendler, Flavia
1
Johanson, Misty M.
1
Klonowski, Darek
1
LaTour, Kathryn A.
1
Linton, Daniel
1
Lucas, Anthony F.
1
Piccoli, Gabriele
1
Power, Jacqueline L.
1
Woods, Robert H.
1
more ...
less ...
Published in...
All
Cornell hospitality quarterly : CQ
SpringerLink / Bücher
49
Journal of service management
34
International journal of hospitality management
30
Forum Dienstleistungsmanagement
23
Journal of service research : JSR
18
International journal of services and operations management
16
International journal of contemporary hospitality management
15
The journal of services marketing
15
Global cases on hospitality industry
13
Springer eBook Collection
13
Springer eBook Collection / Business and Economics
13
Competition in higher education branding and marketing : national and global perspectives
12
Managing service quality : MSQ ; an international journal
12
Service Value als Werttreiber : Konzepte, Messung und Steuerung
12
Tourism management : research, policies, practice
12
International journal of services technology and management
11
Public management review
11
World Bank Publications
11
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
International journal of quality and service sciences
10
The Sage handbook of hospitality management
10
Gabler Edition Wissenschaft
9
Journal of retailing and consumer services
9
Lehrbuch
9
Services marketing quarterly
9
Wissenschaft & Praxis
9
HMD : Praxis der Wirtschaftsinformatik
8
Journal of business research : JBR
8
Research
8
Service science, management and engineering : education for the 21st Century
8
Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
7
Kundenintegration : Forum Dienstleistungsmanagement
7
Schriften zum Produktionsmanagement
7
Schriftenreihe innovatives Dienstleistungsmanagement
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Handbook of service science ; [Vol. 1]
6
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
Harvard business review : HBR
6
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The development of franchise operations in emerging markets : the case of a Poland-based restaurant operator
Klonowski, Darek
;
Power, Jacqueline L.
;
Linton, Daniel
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
4
,
pp. 436-449
Persistent link: https://www.econbiz.de/10003774201
Saved in:
2
A qualitative analysis of slot clubs as drivers of casino loyalty
Hendler, Flavia
;
LaTour, Kathryn A.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
2
,
pp. 105-121
Persistent link: https://www.econbiz.de/10003691950
Saved in:
3
From Maverick to Mafia to MBA : gaming industry leadership in Las Vegas from 1931 through 2007
Bernhard, Bo J.
;
Green, Michael S.
;
Lucas, Anthony F.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
2
,
pp. 177-190
Persistent link: https://www.econbiz.de/10003691968
Saved in:
4
Information technology in hotel management : a framework for evaluating the sustainability of IT-dependent competitive advantage
Piccoli, Gabriele
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
3
,
pp. 282-296
Persistent link: https://www.econbiz.de/10003751614
Saved in:
5
Recognizing the emotional element in service excellence
Johanson, Misty M.
;
Woods, Robert H.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
3
,
pp. 310-316
Persistent link: https://www.econbiz.de/10003751616
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->