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Search: subject:"Service personalization"
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Service personalization
6
Beziehungsmarketing
5
Consumer behaviour
5
Konsumentenverhalten
5
Relationship marketing
5
Customer satisfaction
4
Kundenzufriedenheit
4
Dienstleistungsqualität
3
Service quality
3
Brand growth
2
Brand image
2
Brand management
2
Customer service
2
Dienstleistung
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
Dynamic multivariate panel model
2
Kundenservice
2
Markenführung
2
Markenimage
2
Service branding
2
Service industry
2
Service qdrauality
2
Service relationship
2
Services
2
Services marketing
2
Affordance
1
Artificial intelligence
1
Customer integration
1
Customer service systems
1
Customer value
1
Data protection
1
Datenschutz
1
Dynamic scheduling
1
E-commerce
1
Effective use
1
Electronic Commerce
1
Faithful representation
1
Guest satisfaction
1
Hotel industry
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7
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Dev, Chekitan S.
2
Huang, Ming-Hui
2
Lui, Tsz-Wai
2
Piccoli, Gabriele
2
Bartosiak, Marcin
1
Bonaretti, Dario
1
Golinska-Dawson, Paulina
1
Grosso, Chiara
1
Grün, Bettina
1
Lei, Shaohui
1
Marchesani, Daniele
1
Peerawat Luesak
1
Rapeepan Pitakaso
1
Surajet Khonjun
1
Thanatkij Srichok
1
Xie, Lishan
1
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of hospitality management
1
Journal of open innovation : technology, market, and complexity
1
Mass Customization and Customer Centricity : In Honor of the Contributions of Cipriano Forza
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Embracing open innovation in hospitality management : leveraging AI-driven dynamic scheduling systems for complex resource optimization and enhanced guest satisfaction
Rapeepan Pitakaso
;
Golinska-Dawson, Paulina
;
Peerawat Luesak
- In:
Journal of open innovation : technology, market, and …
11
(
2025
)
1
,
pp. 1-24
advantage. By examining both resource efficiency and
service
personalization
, this study sheds light on how AI-driven solutions …
Persistent link: https://www.econbiz.de/10015358668
Saved in:
2
Enhancing users' digital social interactions while shopping via online sales configurators
Grosso, Chiara
- In:
Mass Customization and Customer Centricity : In Honor …
,
(pp. 211-238)
.
2023
Persistent link: https://www.econbiz.de/10014322025
Saved in:
3
The nonlinear effect of service robot anthropomorphism on customers' usage intention : a privacy calculus perspective
Xie, Lishan
;
Lei, Shaohui
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227626
Saved in:
4
Growing the service brand
Huang, Ming-Hui
;
Dev, Chekitan S.
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
2
,
pp. 281-300
Persistent link: https://www.econbiz.de/10012288666
Saved in:
5
Growing the service brand
Huang, Ming-Hui
;
Dev, Chekitan S.
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
2
,
pp. 281-300
Persistent link: https://www.econbiz.de/10012288668
Saved in:
6
"What can I(S) do for you?" : how technology enables service providers to elicit customers' preferences and deliver personalized service
Bonaretti, Dario
;
Bartosiak, Marcin
;
Lui, Tsz-Wai
; …
- In:
Information & management : the internat. journal of …
57
(
2020
)
6
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012293431
Saved in:
7
The impact of IT-enabled customer service systems on
service
personalization
, customer service perceptions, and hotel performance
Piccoli, Gabriele
;
Lui, Tsz-Wai
;
Grün, Bettina
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 349-362
Persistent link: https://www.econbiz.de/10011642837
Saved in:
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