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Search: subject:"Service process visualization"
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Business process management
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Dienstleistung
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Dienstleistungshandel
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Dienstleistungssektor
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O2O SB
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Online-to-offline (O2O) integration
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Kim, Kwang-Jae
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Lim, Chiehyeon
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Ryu, Do-Hyeon
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Journal of retailing and consumer services
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Development of a service blueprint for the online-to-offline integration in service
Ryu, Do-Hyeon
;
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238381
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