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  • Search: subject:"Service reliability"
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Year of publication
Subject
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Service reliability 16 Service quality 10 Dienstleistungsqualität 9 Customer satisfaction 7 Kundenzufriedenheit 7 Nigeria 6 Theorie 6 Theory 6 service reliability 6 Beziehungsmarketing 5 Customer commitment 5 Relationship marketing 5 Consumer behaviour 4 Dienstleistungssektor 4 Konsumentenverhalten 4 Service industry 4 Attitudinal loyalty 3 Local public transport 3 Public transport 3 Service assurance 3 Telecommunications 3 Telecommunications industry 3 Telekommunikation 3 Telekommunikationssektor 3 Öffentlicher Nahverkehr 3 Affective commitment 2 Air transport 2 Airline 2 Artificial intelligence 2 Bus transport 2 Busverkehr 2 Competition 2 Continuance commitment 2 Customer loyalty 2 Demand 2 Dienstleistung 2 Fluggesellschaft 2 Künstliche Intelligenz 2 Luftverkehr 2 Nachfrage 2
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Online availability
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Undetermined 20 Free 6 CC license 1
Type of publication
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Article 28 Book / Working Paper 3
Type of publication (narrower categories)
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Article in journal 19 Aufsatz in Zeitschrift 19 Graue Literatur 2 Non-commercial literature 2 research-article 2 Arbeitspapier 1 Article 1 Conference paper 1 Konferenzbeitrag 1 Working Paper 1
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Language
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English 25 Undetermined 6
Author
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Izogo, Ernest 3 Akinkunmi, Olatunde Nathaniel 2 Albuquerque, Paulo 2 An, Kun 2 Balogun, Ebenezer Oluwadamilare 2 Grewal, Rajdeep 2 Izogo, Ernest Emeka 2 Lin, Wei-hua 2 Lo, Hong K. 2 Olota, Oluwayomi Omotayo 2 Zhou, Chen 2 Baek, Jihyun 1 Bhattarai, Harilal 1 Bresciani, Stefano 1 Cats, O. 1 Ceder, Avishai (Avi) 1 Chakrabarti, Sandip 1 Choi, Sunmee 1 Doane, Michael J. 1 Drake, Paul 1 Drebika, Ridha 1 Gerstner, Eitan 1 Giuliano, Genevieve 1 Gkiotsalitis, K. 1 Goh, Karen 1 Gärtner, Dennis 1 Halbheer, Daniel 1 Hartman, Raymond S. 1 Hensley, Rhonda L. 1 Hess, Stephane 1 Hritoski, Ilija S. 1 Huang, Wei 1 Huang, Wentao 1 Jabeen, Fauzia 1 Jenkins, Glenn P. 1 Jian, Sisi 1 Kang, Hayoung 1 Khan, Ali Nawaz 1 Kharka, Damber S 1 Koenigsberg, Oded 1
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Institution
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Lusk Center for Real Estate, Marshall School of Business 1
Published in...
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Transportation research / E : an international journal 4 Development discussion paper 1 Ekonomičnyj visnyk universytetu : zbirnyk naukovych pracʹ učenych ta aspirantiv 1 Electronic commerce research 1 Electronic commerce research and applications 1 Faculty & research / Insead : working paper series 1 International Journal of Quality & Reliability Management 1 International journal of quality & reliability management 1 International journal of research in marketing : IJRM ; official journal of the European Marketing Academy 1 Inventi impact: retailing & consumer services 1 Journal of Industry, Competition and Trade 1 Journal of Regulatory Economics 1 Journal of business research : JBR 1 Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS 1 Journal of marketing research 1 Journal of retailing and consumer services 1 Research in Transportation Economics 1 Research in transportation economics 1 The TQM Journal 1 The TQM journal : the international review of organizational improvement 1 The quarterly journal of economics 1 Transport reviews : a transnational transdisciplinary journal 1 Transportation Research Part A: Policy and Practice 1 Transportation Research Part E: Logistics and Transportation Review 1 Transportation science : a journal of the Institute for Operations Research and the Management Sciences 1 University Economic Bulletin 1 Working Paper / Lusk Center for Real Estate, Marshall School of Business 1
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Source
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ECONIS (ZBW) 21 RePEc 6 Other ZBW resources 2 BASE 1 EconStor 1
Showing 1 - 10 of 31
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Artificial intelligence and customer satisfaction in the Nigerian banking sector
Olota, Oluwayomi Omotayo; Akinkunmi, Olatunde Nathaniel; … - In: Ekonomičnyj visnyk universytetu : zbirnyk naukovych … 20 (2025) 2, pp. 44-56
investigate the effect of digital payment systems on service reliability in the banking sector and the impact of smart banking … that digital payment systems positively and significantly affect service reliability in the banking sector - secure fund …
Persistent link: https://www.econbiz.de/10015616711
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Bus bunching : a comprehensive review from demand, supply, and decision-making perspectives
Rezazada, Mustafa; Nassir, Neema; Tanin, Egemen; Ceder, … - In: Transport reviews : a transnational transdisciplinary … 44 (2024) 4, pp. 766-790
Persistent link: https://www.econbiz.de/10015051599
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Artificial intelligence and customer satisfaction in the Nigerian banking sector
Olota, Oluwayomi Omotayo; Akinkunmi, Olatunde Nathaniel; … - In: University Economic Bulletin 20 (2025) 2, pp. 44-56
investigate the effect of digital payment systems on service reliability in the banking sector and the impact of smart banking … that digital payment systems positively and significantly affect service reliability in the banking sector - secure fund …
Persistent link: https://www.econbiz.de/10015620491
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Paving the way for technological innovation through adoption of artificial intelligence in conservative industries
Khan, Ali Nawaz; Jabeen, Fauzia; Mehmood, Khalid; … - In: Journal of business research : JBR 165 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014331830
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Financial and economic appraisal of water supply desalination technologies and reuse initiatives : integrating modern portfolio theory into strategic water resource allocation
Miklyaev, Mikhail; Wyatt, Alan S.; Drebika, Ridha; … - 2023
Persistent link: https://www.econbiz.de/10015084985
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Replenishment and delivery optimization for unmanned vending machines service system based on fuzzy clustering
Wang, Mozhu; Yao, Jianming - In: Electronic commerce research 23 (2023) 4, pp. 2419-2461
Persistent link: https://www.econbiz.de/10014418173
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One-way carsharing service design under demand uncertainty : a service reliability-based two-stage stochastic program approach
Huang, Wei; Huang, Wentao; Jian, Sisi - In: Transportation research / E : an international journal 159 (2022), pp. 1-21
Persistent link: https://www.econbiz.de/10013173585
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Competition and firm service reliability decisions : a study of the airline industry
Zhou, Chen; Albuquerque, Paulo; Grewal, Rajdeep - In: Journal of marketing research 58 (2021) 2, pp. 377-399
Persistent link: https://www.econbiz.de/10012492716
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At-stop control measures in public transport : literature review and research agenda
Gkiotsalitis, K.; Cats, O. - In: Transportation research / E : an international journal 145 (2021), pp. 1-18
Persistent link: https://www.econbiz.de/10012489040
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Assessing the cumulative effect of service errors on customer perceptions
Hensley, Rhonda L.; Utley, Joanne S. - In: Inventi impact: retailing & consumer services (2019) 4, pp. 232-241
Persistent link: https://www.econbiz.de/10012287750
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