Search Results - subject:"Service technology"

How T-cruiscape shapes the flow experience of passenger's well-being

Gonzáles-Santiago, Marcya Stefany; Loureiro, Sandra … - In: International journal of hospitality management 129 (2025), pp. 1-18

Persistent link: https://www.econbiz.de/10015434254

How to use emerging service technologies to enhance customer centricity in business-to-business contexts : a conceptual framework and research agenda

Wünderlich, Nancy V.; Blut, Markus; Brock, Christian; … - In: Journal of business research : JBR 192 (2025), pp. 1-14

Persistent link: https://www.econbiz.de/10015422400

Airline self-service technology adoption : moderating impact of gender and experience

Harsandaldeep Kaur; Kaur, Parmeet - In: Global business and finance review 29 (2024) 5, pp. 1-13

, insecurity and forced usage, to understand consumer adoption behavior towards self-service technology. The present study also … self-service technology. Design/methodology/approach: In this study, a quantitative research approach was employed. We … tested the research hypotheses using survey data collected from 249 users of self-service technology in the airline sector …

Persistent link: https://www.econbiz.de/10015066442

Is it all about fun? : self-service technology acceptance in Germany

Aguirre Reid, Sören; Vetter, Georg; Lackes, Richard; … - In: The international review of retail, distribution and … 34 (2024) 2, pp. 201-227

Persistent link: https://www.econbiz.de/10014559020

Consumer responses to firm-owned devices in self-service technologies : insights from a data privacy perspective

Sohn, Stefanie; Schnittka, Oliver; Seegebarth, Barbara - In: International journal of research in marketing : IJRM ; … 41 (2024) 1, pp. 77-92

Persistent link: https://www.econbiz.de/10015057198

Designing the digitalized guest experience : a comprehensive framework and research agenda

Youssofi, Alexandra; Jeannot, Florence; Jongmans, Eline; … - In: Psychology & marketing 41 (2024) 3, pp. 512-531

Persistent link: https://www.econbiz.de/10014467610

Biometric-based self-service technology adoption by older adult : empirical evidence from pension fund sector in Indonesia

Kumalasari, R. Amalina Dewi; Raharjo, Kusdi; … - In: Cogent business & management 11 (2024) 1, pp. 1-16

-based self-service technology (SST) among older adult users. This research framework is based on the Theory of Planned Behavior … biometric-based self-service technology. Although health conditions were found not to influence the use behavior significantly … accelerate information and service processes by utilizing technology. Due to security factors, biometric-based self-service …

Persistent link: https://www.econbiz.de/10014529028

The "dark side" of general health and fitness-related self-service technologies : a systematic review of the literature and directions for future research

Chen, Haiyan; Schoefer, Klaus; Manika, Danae; Tzemou, Effy - In: Journal of public policy & marketing 43 (2024) 2, pp. 151-170

Persistent link: https://www.econbiz.de/10014635401

Airline self-service technology adoption: Moderating impact of gender and experience

Kaur, Parmeet - In: Global Business & Finance Review (GBFR) 29 (2024) 5, pp. 1-13

Persistent link: https://www.econbiz.de/10015098818

The interaction effect of self-service technology and firms' facilitating conditions on co-created value : a service-dominant logic perspective

Kwon, Wooseok; Kim, Yejin; Lee, Gyumin - In: Journal of hospitality & tourism research : JHTR ; the … 50 (2026) 3, pp. 307-322

Persistent link: https://www.econbiz.de/10015604453