Search Results - subject:"Service value"

Configuring and reconfiguring service value creation model through value shop perspective and service blueprint technique

Lin, Jiun-Hung - In: International Journal of Logistics Economics and … 1 (2008) 3/4, pp. 237-250

Nowadays, in the competitive passenger transport market, customer value is the key to retain customers and solidify market share. Value creation and improvement is a competitive strategy for all kinds of business to gain competitive advantage in the market. Value chain analysis is commonly used...

Persistent link: https://www.econbiz.de/10010668808

Dienstleistungsmanagement in Banken : Konzeption und Umsetzung auf Basis der Service Value Chain

Bruhn, Manfred; Georgi, Dominik - 2006 - 1. Aufl.

Persistent link: https://www.econbiz.de/10003331004

The effect of airline service quality on passengersâ€™ behavioural intentions: a Korean case study

Park, Jin-Woo; Robertson, Rodger; Wu, Cheng-Lung - In: Journal of Air Transport Management 10 (2004) 6, pp. 435-439

model that considers service expectation, service perception, service value, passenger satisfaction, airline image, and … collected from Korean international air passengers. Service value, passenger satisfaction, and airline image are each found to …

Persistent link: https://www.econbiz.de/10011162599

Food Supply Value and Their Factors of Three Pond Aquaculture Ecosystems: A Case Study of Shanghai

YANG, Zhengyong; ZHANG, Xinzheng; HAN, Zhenfang; TANG, … - USA-China Science and Culture Media Corporation

Studies on food supply values, the basis of eco-service values, and their factors of different pond aquaculture ecosystems are helpful to explain the influences of the inputted factors and their variations among these ecosystems and provide information for stakeholders to adjust their decisions...

Persistent link: https://www.econbiz.de/10010936943

Continuing Education Services: Perceived Service Value and Related Constructs

Krickl, Otto; Geertshuis, Susan - International School for Social and Business Studies, …

This article examines the perceived service value and related constructs such as satisfaction and willingness to pay … research results, a conceptual framework for the measurement of perceived service value was developed for the special situation … construct of perceived service value in four value dimensions. Significant differences across nations are highlighted and the …

Persistent link: https://www.econbiz.de/10010552579

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