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  • Search: subject:"Service-oriented high-performance work systems (SHPWS)"
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Beziehungsmarketing 1 Dienstleistungsqualität 1 Dienstleistungssektor 1 Human Resource Management 1 Performance measurement 1 Performance-Messung 1 Personalmanagement 1 Relationship marketing 1 Service industry 1 Service quality 1 Service-oriented high-performance work systems (SHPWS) 1 customer orientation 1 employee health 1 service performance 1 service workload 1 work-to-family interface 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Moss, Sherry E. 1 Song, Lynda Jiwen 1 Wang, Zhen 1 Xing, Lu 1
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International journal of human resource management 1
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ECONIS (ZBW) 1
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Serving the customer, serving the family, and serving the employee : toward a comprehensive understanding of the effects of service-oriented high-performance work systems
Wang, Zhen; Xing, Lu; Song, Lynda Jiwen; Moss, Sherry E. - In: International journal of human resource management 33 (2022) 10, pp. 2052-2082
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