Wang, Chia Nan; Vo, Tran Thi Bich Chau; Hsu, Hsien-Pin; … - In: Business Process Management Journal 30 (2024) 7, pp. 2482-2515
Purpose Business Process Reengineering (BPR) eliminates non-value-added (NVA) and essential non-value-added (ENVA) waste through radical process redesign to improve organizational operations. Comprehensive research integrating BPR tools is needed to understand their benefits for manufacturing...