Antecedents of Non-Ownership Business Model Offerings in the Mechanical Engineering Industry – A Set Theoretic Approach -- Conflicting Identities during Digital Transformation Efforts of an Incumbent Automotive Firm -- Understanding Business Process Evolution in Digital Ventures -- Exploring...

Requirements for a Federated Learning System to strengthen IT Security in Human Resource Management -- Implementing Smart Contracts: The case of NFT-rental with “pay-per-like” -- Revealing Hidden Self-financed Wash Trading in Non-Fungible-Token Markets -- DataOps as a Prerequisite for the...

A Picture is Worth a Thousand Words – Exploring Bias in Inclusive Chatbot Design -- Ensuring Energy Affordability through Digital Technology: A Research Model and Intervention Design -- The Motivation of Companies to Implement Corporate Digital Responsibility Activities Voluntarily: An...

Purpose – The purpose of this paper is to prioritize Indian energy sector projects, namely, coal, gas, hydro and solar using fuzzy PROMETHHE (F-PROMETHEE) and Visual PROMETHEE applications and multicriteria decision-making (MCDM) analyses. Design/methodology/approach – The MCDM outranking...

CRM concerns all forms of managing relationships with customers making use of Information Technology, also integrates internal organization resources and external marketing strategies to understand and fulfill their customers’ needs. Worldwide CRM market increased with 12.5 percent from 2007...

Research Project Management Process, implies the allocation of important human and financial resources to guarantee fulfilling of the goal by respecting the pre-defined schedule, under the conditions of expected quality. Considering that, informatics is looking for solutions to support the teams...