Christoforakos, Lara; Diefenbach, Sarah - In: Zeitschrift für Arbeitswissenschaft 77 (2022) 1, pp. 78-91
As interactive technologies, such as chatbots or voice assistants, increasingly become social counterparts and resemble human interaction partners in many ways, the question arises whether they are also able to address users' social needs. This paper explores whether interaction with technology...