This study investigates the potentially different roles of informal social networks in promoting knowledge sharing. Specifically, it aims to examine the effects of the focal subgroup's between-subgroup network size and strength on knowledge sharing with other subgroups and the moderating effect...

Background: Companies often measure their customers' recommendation intention using the loyalty index based on the idea that a customer who has high loyalty and is committed to a brand has the confidence to recommend it to others. The psychological barrier is higher for recommendation intention,...

Our decisions often depend on our subjective perceptions of the surrounding reality and we base our perceptions on the information we have available to us. Consider for instance our assessments of a variety of societal challenges we face, from immigration to inequality. Our perceptions of the...

Our decisions often depend on our subjective perceptions of the surrounding reality and we base our perceptions on the information we have available to us. Consider for instance our assessments of a variety of societal challenges we face, from immigration to inequality. Our perceptions of the...