Research on users' switching intentions in peer-to-peer (P2P) mobile payment systems, particularly in developing …-based satisfaction, influence switching intentions through two layers of trust: institution-based trust and disposition to trust … using structural equation modeling. Results show that while transaction-based satisfaction has minimal impact on switching …

switching costs (SCs), while addressing the research gap in emerging markets. Design/methodology/approach: A quantitative, cross … between engagement and loyalty, suggesting that engagement and perceived value may be more impactful than switching barriers …

Purpose - Switching behavior is predominantly seen in the consumer buying behavior of the mobile industry. This …-on-competition (TEC) and pricing have a negative influence on customer switching behavior. The switching cost (SC) is the most significant … factor and has a positive impact, while service encounter failure (SEF) also positively impacts switching behavior. Research …

-dependent differential pass-through results from the presence of firms' switching costs and banks' leverage constraint. The model highlights …