Search Results - subject:"Switching intention"

Unraveling user switching dynamics in P2P mobile payments : investigating satisfaction and trust in a duopoly market

Mombeuil, Claudel; Jean Pierre, Sadrac - In: FinTech 5 (2026) 1, pp. 1-21

Research on users' switching intentions in peer-to-peer (P2P) mobile payment systems, particularly in developing markets, remains limited. This study examines how two satisfaction dimensions, transaction-based satisfaction and experience-based satisfaction, influence switching intentions through...

Persistent link: https://www.econbiz.de/10015628725

What propels the transition? : understanding push-pull-mooring influences on switching from improper E-waste handling to formal recycling

Sajid, Muhammed; Ertz, Myriam - In: Cleaner and responsible consumption 17 (2025), pp. 1-10

This study investigates the factors influencing consumers' intentions to switch from improper handling to e-waste recycling. Utilizing the theoretical framework of Push-Pull-Mooring (PPM) theory, this research adopts a mixed-methods design. Initially, a qualitative study identifies the push,...

Persistent link: https://www.econbiz.de/10015455616

Analyzing influence factors of consumers switching intentions from cash payments to Quick Response Code Indonesian Standard (QRIS) digital payments

Bachri, Ahmad Alim; Maulida, Mutia; Sari, Yuslena; … - In: International Journal of Financial Studies : open … 13 (2025) 2, pp. 1-19

The COVID-19 pandemic has precipitated several challenges, prompting the Indonesian government to enact rules aimed at minimizing direct contact to mitigate the spread of COVID-19, which has also affected transactional activities. Transactions conducted using a digital wallet represent a...

Persistent link: https://www.econbiz.de/10015436943

Factors influencing switching intention in Islamic banking in Indonesia's Muslim community

Sadat, Andi Muhammad; Nuh, Ahmad; Rizan, Mohamad - In: International journal of islamic finance and … 17 (2025) 2, pp. 4-27

Persistent link: https://www.econbiz.de/10015606300

An empirical study on the determinants of customers' intentions to switch to smart lockers as a trending last-mile logistics channel

ElSemary, Mona; Eman, Nada; Deselnicu, Dana Corina; … - In: Logistics 9 (2025) 4, pp. 1-35

SmartPLS 4.0 software to assess the relationship between constructs and switching intention. Results: the analysis confirms … that switching intention to use smart lockers is positively driven by Perceived Usefulness, Perceived Ease of Use …

Persistent link: https://www.econbiz.de/10015564131

Switching intention to online channel in Vietnam : a case study of consumer electronics goods

Phan Duy Hung; Thong Huy Vu; Pham Van Tuan; Nguyen Huu … - In: Cogent business & management 11 (2024) 1, pp. 1-26

consumers’ switching intention to online channels. In detail, Push refers to limitations of traditional channel at physical … Switching intention, while buying Habits at traditional stores lessens the Switching intention (−0.136). This is the new …

Persistent link: https://www.econbiz.de/10014519170

Switching from LPG to electricity in Indonesia : a study in the Java Bali grid

Hilmiyati-Mas’adah, Hilda; Sudiro, Achmad; Rohman, Fatchur - In: Cogent business & management 11 (2024) 1, pp. 1-21

emotional value and switching intention. Additionally, gender has an impact on the influence of EOU and TOC on EPIV, indicating … products and advertising strategies to increase market switching intention. …

Persistent link: https://www.econbiz.de/10014534505

The role of persuasion by significant others and engagement in bank-switching intention

Bortne, Øystein; Bjornestad, Jone; Arnestad, Mads Nordmo; … - In: Journal of financial services marketing 29 (2024) 4, pp. 1279-1290

Persistent link: https://www.econbiz.de/10015192525

When customers avoid, do they return? : insights from service recovery in food delivery platforms

Thuy Dung Pham Thi; Nam Tien Duong - In: Total quality management & business excellence 37 (2026) 3/4, pp. 337-353

Persistent link: https://www.econbiz.de/10015644198

Switching intention to online channel in Vietnam – A case study of consumer electronics goods

Hung, Phan Duy; Thong, Vu Huy; Tuan, Pham Van; Khoa, … - In: Cogent Business & Management 11 (2024) 1, pp. 1-26

Persistent link: https://www.econbiz.de/10015456562