Sumbal, Muhammad Saleem Ullah Khan; Amber, Quratulain; … - In: Industrial Management & Data Systems 124 (2024) 9, pp. 2736-2757
Purpose The new disruption in the form of ChatGPT can be a valuable tool for organizations to enhance their knowledge management and decision-making capabilities. This article explores how ChatGPT can enhance organizations' KM capability for improved decision-making and identifies potential...