Tegambwage, Amani Gration - In: Journal of business and socio-economic development 5 (2025) 1, pp. 71-83
Purpose - The operations and viability of microfinance institutions (MFIs), crucial for socioeconomic development and poverty reduction, heavily rely on the multilevel relationships among borrowers, loan officers and MFIs. This study examines the relationship between interpersonal and firm-level...