Patel, Nandish V.; Ghoneim, Ahmad - In: Journal of Enterprise Information Management 24 (2011) 5, pp. 424-439
Purpose – The aim of this paper is to examine empirically the relevance of the theory of deferred action for knowledge … considered when designing KMS. It also derives socio‐technical systems design principles based on the theory of deferred action … its conversion into explicit knowledge. The theory of deferred action is invoked to derive design principles, termed …