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  • Search: subject:"Time-varying arrival process"
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Year of publication
Subject
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Time-varying arrival process 3 Abandonment 2 After-call work 2 Call center 2 Fluid approximation 2 Multiserver queue 2 Algorithm 1 Algorithmus 1 Branch and Bound 1 Branch-and-Bound 1 Call centre 1 Callcenter 1 Capacity analysis 1 Crew scheduling 1 Optimization 1 Personaleinsatzplanung 1 Personnel planning 1 Queueing theory 1 Scheduling problem 1 Scheduling-Verfahren 1 Staffing and scheduling 1 Stochastic process 1 Stochastischer Prozess 1 Theorie 1 Theory 1 Warteschlangentheorie 1
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Online availability
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Free 2
Type of publication
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Article 3
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2 Article 1
Language
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English 3
Author
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Kawai, Yosuke 2 Takagi, Hideaki 2 Defraeye, Mieke 1 Van Nieuwenhuyse, Inneke 1
Published in...
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Computers & operations research : and their applications to problems of world concern ; an international journal 1 Operations Research Perspectives 1 Operations research perspectives 1
Source
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ECONIS (ZBW) 2 EconStor 1
Showing 1 - 3 of 3
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Fluid approximation analysis of a call center model with time-varying arrivals and after-call work
Kawai, Yosuke; Takagi, Hideaki - In: Operations Research Perspectives 2 (2015), pp. 81-96
, impatient customers, time-varying arrival process, and operator's after-call work (ACW). We propose a fluid approximation …
Persistent link: https://www.econbiz.de/10011825914
Saved in:
Cover Image
Fluid approximation analysis of a call center model with time-varying arrivals and after-call work
Kawai, Yosuke; Takagi, Hideaki - In: Operations research perspectives 2 (2015), pp. 81-96
, impatient customers, time-varying arrival process, and operator’s after-call work (ACW). We propose a fluid approximation …
Persistent link: https://www.econbiz.de/10011822496
Saved in:
Cover Image
A branch-and-bound algorithm for shift scheduling with stochastic nonstationary demand
Defraeye, Mieke; Van Nieuwenhuyse, Inneke - In: Computers & operations research : and their … 65 (2016), pp. 139-148
Persistent link: https://www.econbiz.de/10011410727
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