Burian, Melanie; Köhler, Charlotte; Campbell, Ann Melissa - In: Central European Journal of Operations Research 32 (2023) 2, pp. 267-294
customer service and optimizing routing efficiency. While customers often expect delivery promises with narrow time windows …, research has demonstrated that longer time windows can increase the flexibility and the ability to accept more customers … windows in a flexible manner in urban and rural areas. This study proposes different methods for providing customers with time …