Purpose – The purpose of this paper is to describe how supermarket‐giant Walmart, facing demand to open stores faster than it could produce qualified managers, has launched a leadership academy to develop high‐potential talent and increase the speed at which managers are ready for...

The traine the trainers program has the purpose to help the students in the process in acquiring specific skills and competences concerning the adult training programs. In contemporary society lifelong learning is currently a necessity. During this training students will have the opportunity to...

Ratcheting up the pressure on staff never works for long, but soft‐soaping employees does not get results either. So how can organizations help overloaded staff to improve their performance? At the Common Services Agency (CSA), the body that plays an active role in NHS Scotland by providing...

How can companies power up their team leaders? This is a key business concern. After all, it is the front‐line staff who deliver business strategy. Raise the performance of this group of managers and you are well on the way to delivering change. This may sound obvious, but many companies have...

The biggest computerization project in the life of England’s largest provider of housing, care and support services was achieved on time and to budget partly through the use of “space shuttle”‐style mobile‐learning vehicles that criss‐crossed the country from Cornwall to northern...

It is hard to picture the scene – a manager in a major manufacturing company with a background in chemical engineering, standing on stage in a tuxedo reading Nelson Mandela’s inaugural speech. But 29‐year‐old John Petre, process and packaging‐development manager for soup, with...

A new learning strategy is helping to improve the status, confidence and career opportunities of employees of a UK company that finds productive work for around 6,000 people with a wide range of mental, emotional and physical disabilities. Remploy, which has existed for more than 50 years, is a...