WELLNER, KONSTANTIN; HERSTATT, CORNELIUS - In: International Journal of Innovation Management (ijim) 18 (2014) 06, pp. 1440014-1
whether important determinants of user innovator behaviour (use experience, product knowledge, technical expertise, and the …% versus 57%). While use experience and product knowledge turned out less important for older users in our sample, technical … dissatisfaction with existing products among older users. We found additional evidence that users with high use experience suffer from …