Search Results - subject:"User generated content"

New insights into hotel customer's revisiting intentions, based on big data

Marandi, Aliakbar; Tasavori, Misagh; Najmi, Manoochehr - In: International journal of contemporary hospitality management 36 (2024) 1, pp. 292-311

Persistent link: https://www.econbiz.de/10014483426

Data mining to reposition a religious tourist destination in COVID-19

Vila-Lopez, Natalia; Küster, Inés - In: International journal of contemporary hospitality management 36 (2024) 2, pp. 457-477

Persistent link: https://www.econbiz.de/10014483528

Is UGC sentiment helpful for recommendation? An application of sentiment-based recommendation model

Gao, Mengyang; Wang, Jun; Liu, Ou - In: Industrial Management & Data Systems 124 (2024) 4, pp. 1356-1384

Purpose Given the critical role of user-generated content (UGC) in e-commerce, exploring various aspects of UGC can aid …

Persistent link: https://www.econbiz.de/10015348057

Social media opinion leaders and information diffusion of crowdfunding projects : evidence from China

Zhao, Liang; Sun, Zhe; Chen, Si; Gugnani, Ritika; … - In: Technological forecasting and social change : an … 200 (2024), pp. 1-15

Persistent link: https://www.econbiz.de/10015101087

SEP is facilitating electronic word-of-mouth (eWOM) : the case of Xiaohongshu platform

Fan, Yilan; Yuan, Ruizhi - In: Sharing Economy Platforms : A Casebook for …, (pp. 47-59). 2024

Persistent link: https://www.econbiz.de/10015102063

How to deeply understand the voice of the customer? A proposal for a synthesis of techniques for analyzing online reviews in the hospitality industry

Thien Le; Ho, Thanh; Nguyen, Van-Ho; Le, Hoanh-Su - In: Journal of Hospitality and Tourism Insights 7 (2024) 3, pp. 1435-1455

Purpose This study aims to use the voice of the customer (VoC) strategy to collect user-generated content (UGC) compare …

Persistent link: https://www.econbiz.de/10015350887

Brand heritage on Twitter: a text-mining stereotype content perspective

Mähnert, Lydia; Meyer, Caroline; Orth, Ulrich R.; … - In: Journal of Product & Brand Management 33 (2024) 3, pp. 370-384

-based content analysis with sentiment analysis. Findings The results indicate that both user-generated content and sentiment are … user-generated content in a brand heritage context. It demonstrates that heritage brands, with their longevity and strong …

Persistent link: https://www.econbiz.de/10015352188

The nature and determinants of user-generated content for dissatisfied customers: evidence from second-hand luxury fashion brands

Ozuem, Wilson; Willis, Michelle; Ranfagni, Silvia; … - In: Qualitative Market Research: An International Journal 27 (2024) 5, pp. 866-891

Purpose This study examined the links between user-generated content (UGC), dissatisfied customers and second …

Persistent link: https://www.econbiz.de/10015355055

Sentiment analysis and topic modelling on user-generated content in hospitality : a case study on customer perceptions in Ho Chi Minh City, Vietnam

Thai-Doan Dang; Tuan Manh Nguyen; Giang-Do Nguyen - In: Journal for international business and entrepreneurship … 16 (2024) 2, pp. 165-183

Persistent link: https://www.econbiz.de/10015057207

Consequences of information feed integration on user engagement and contribution : a natural experiment in an online knowledge-sharing community

Cao, Zike; Li, Gen; Qiu, Liangfei - In: Information systems research : ISR 35 (2024) 3, pp. 1114-1136

Persistent link: https://www.econbiz.de/10015192742