User-generated content is increasingly created through the collaborative efforts of multiple individuals. In this paper …, we argue that the value of collaborative user-generated content is a function both of the direct efforts of its … Medicine reveals a curvilinear relationship between the number of distinct contributors to user-generated content and …

this paper, we propose an approach for firms to explore online user-generated content and "listen" to what customers write … about their and their competitors' products. Our objective is to convert the user-generated content to market structures and … competitive landscape insights. The difficulty in obtaining such market-structure insights from online user-generated content is …