Verwaltungsreformen haben mittlerweile beinahe flächendeckend Einzug in den deutschen Behördenalltag gehalten. Neben den hohen Kosten, die solche Projekte verursachen, wird zunehmend auch die unreflektierte Anwendung privatwirtschaftlicher Managementinstrumente kritisiert. Dennoch gibt es...

El emergente paradigma del gobierno abierto se postula como un enfoque renovado para la reforma del Estado y la modernización de la administración pública, a partir de una nueva forma de articular iniciativas relacionadas con la transparencia, la rendición de cuentas, la participación...

We present a field experiment conducted in order to explore the existence of ethnic discrimination in contact with public authorities. Two fictitious parents, one with a Swedish-sounding name and one with an Arabic-sounding name, sent email inquiries to all Swedish municipalities asking for...

Purpose: The subject of innovation in public service has been gaining attention in Brazilian scientific practice and production. This paper aims to identify national studies on innovation in public administration and increase the level of knowledge about the subject, as well as to inspire new...

This paper gives a snapshot of the accessibility of administrative data, in particular fiscal data and data from the two largest components of the budget of the government of Québec, health and education.