Environmental turbulence, which reflects the degree of complexity, volatility, and unpredictability of the external environment, impacts the performance of logistics service providers (LSPs) and has become vital for LSPs in recent years. Managers depend on logistics capabilities to hedge...

The adoption of innovations to support technological transitions is widely recognized as a key strategic lever for maintaining competitiveness, but while many studies have explored the general determinants of innovation, less is known about the factors that foster the development of innovation...