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Year of publication
Subject
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IT service provider 1,470 IT-Dienstleister 1,470 Outsourcing 427 Deutschland 268 Germany 268 Informationstechnik 233 Cloud Computing 223 Cloud computing 223 Auslandsverlagerung 190 Offshoring 190 Information technology 162 Informationsmanagement 154 Betriebliches Informationssystem 150 Business intelligence system 145 Information management 145 India 133 Indien 133 Business services 123 Unternehmensdienstleistung 123 Dienstleistungsqualität 116 Service quality 116 Lieferantenmanagement 109 Supplier relationship management 109 Software industry 103 Softwareindustrie 103 Prozessmanagement 99 Software 98 Business process management 97 Digitale Dienste 91 Web-based service 91 Dienstleistungssektor 85 Theorie 85 Theory 85 Service industry 84 Softwareentwicklung 73 Software development 71 Unternehmen 67 Dienstleistungsmanagement 66 Service management 66 ICT industry 60
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Online availability
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Undetermined 246 Free 210 CC license 6
Type of publication
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Article 1,020 Book / Working Paper 447 Journal 8
Type of publication (narrower categories)
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Article in journal 604 Aufsatz in Zeitschrift 604 Aufsatz im Buch 415 Book section 415 Graue Literatur 131 Non-commercial literature 131 Case study 101 Fallstudie 101 Hochschulschrift 89 Arbeitspapier 80 Working Paper 80 Thesis 75 Collection of articles of several authors 31 Sammelwerk 31 Aufsatzsammlung 23 Forschungsbericht 9 Konferenzschrift 9 Reprint 9 Collection of articles written by one author 8 Market information 8 Marktinformation 8 Sammlung 8 Conference paper 7 Guidebook 7 Interview 7 Konferenzbeitrag 7 Ratgeber 7 Conference proceedings 4 Statistik 4 Handbook 3 Handbuch 3 Abstract 2 Advisory report 2 Bibliografie enthalten 2 Bibliography included 2 Gutachten 2 Amtsdruckschrift 1 Article 1 Bibliografie 1 Bibliography 1
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Language
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English 925 German 542 Italian 4 French 2 Polish 2 Russian 2 Undetermined 2 Finnish 1 Hungarian 1 Spanish 1
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Author
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Willcocks, Leslie 27 Dibbern, Jens 20 Lacity, Mary Cecelia 20 Hirschheim, Rudy A. 19 Heinzl, Armin 17 Gürtler, Joachim 16 Brenner, Walter 14 Buxmann, Peter 13 Zarnekow, Rüdiger 13 Hess, Thomas 12 Kotlarsky, Julia 10 Krcmar, Helmut 10 Oshri, Ilan 8 Uebernickel, Falk 8 Benlian, Alexander 7 Boes, Andreas 7 Diefenbach, Heiner 7 Erek, Koray 7 Keuper, Frank 7 Glahn, Carsten von 6 Heck, Eric van 6 Rottman, Joseph W. 6 Schulz, Veit 6 Burr, Wolfgang 5 Böhmann, Tilo 5 Carmel, Erran 5 Cater-Steel, Aileen 5 Chadee, Doren 5 Dauer, Monika 5 Gopal, Anandasivam 5 Gründer, Torsten 5 Hegele-Raih, Cornelia 5 Hirakawa, Hitoshi 5 Hong, Yili 5 Kaiser, Ulrich 5 Kauffman, Robert J. 5 Kobayashi-Hillary, Mark 5 Koppius, Otto 5 Kämpf, Tobias 5 Matros, Raimund 5
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Institution
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European Commission / Directorate-General for the Information Society and Media 6 AXELOS Limited 5 AXELOS <Firma : London / Norwich> 4 Deutsche Bank <Frankfurt am Main> / Research 3 Institut der Deutschen Wirtschaft Köln 3 Zentrum für Europäische Wirtschaftsforschung 3 European Commission / Directorate-General for Communications Networks, Content and Technology 2 European Insurance and Occupational Pensions Authority 2 Fraunhofer-Institut für System- und Innovationsforschung 2 Hochschulrektorenkonferenz / Ständige Kommission für Neue Medien und Wissenstransfer 2 IGI Global 2 Logos Verlag Berlin 2 Multikonferenz Wirtschaftsinformatik <2008, Garching b. München> 2 Shaker Verlag 2 Spark Ltd 2 Time.lex 2 epubli GmbH 2 mitp Verlags GmbH & Co. KG 2 Arthur's Legal 1 Books on Demand GmbH <Norderstedt> 1 Bundesverband der Deutschen Volksbanken und Raiffeisenbanken 1 Büro für Technikfolgen-Abschätzung beim Deutschen Bundestag 1 Deloitte-Mittelstandsinstitut <Bamberg> 1 Dpunkt.Verlag <Heidelberg> 1 Fraunhofer-Institut für Arbeitswirtschaft und Organisation 1 Friedrich-Schiller-Universität Jena 1 Haufe-Lexware GmbH & Co. KG 1 Hochschul-Informations-System GmbH 1 IDC 1 IT Service Management Forum Deutschland 1 Ifo-Institut für Wirtschaftsforschung 1 Institut der Deutschen Wirtschaft Köln Consult 1 International Telecommunications Society 1 Julius-Maximilians-Universität Würzburg 1 Karlsruher Institut für Technologie 1 Klaus Kellner Verlag e.K. 1 Kompetenzzentrum Fachkräftesicherung 1 MFG-Stiftung Baden-Württemberg 1 OECD 1 Projekt Qualifica Digitalis 1
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Published in...
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HMD : Praxis der Wirtschaftsinformatik 38 SpringerLink / Bücher 24 Erfolgsfaktor IT-Management : so steigern Sie den Wertbeitrag Ihrer IT 20 Journal of management information systems : JMIS 18 Wirtschaftsinformatik & Management : Zeitschrift für Business-IT 17 Information systems outsourcing : enduring themes, global challenges, and process opportunities 15 IT-Outsourcing in der Praxis : Strategien, Projektmanagement, Wirtschaftlichkeit 14 Ifo-Schnelldienst 14 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 14 International journal of business information systems : IJBIS 14 International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association 14 Information systems research : ISR 13 Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte 13 The practice of outsourcing : from information systems to BPO and offshoring 13 Information systems management 12 Information systems outsourcing : towards sustainable business value 12 Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren 12 Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen 12 Strategic outsourcing : an International journal 11 Management information systems : mis quarterly 10 Harvard-Business-Manager : das Wissen der Besten 8 Managed Services : IT-Sourcing der nächsten Generation 8 Gabler Edition Wissenschaft 7 International journal of networking and virtual organisations : IJNVO 7 Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern 6 Innovatives IT-Management : Management von IT und IT-gestütztes Management 6 International journal of services technology and management 6 Journal of global information management : an official publication of the Information Resources Management Association 6 Qualifizieren für eine global vernetzte Ökonomie : Vorreiter IT-Branche: Analysen, Erfolgsfaktoren, Best Practices 6 Research papers in information systems management 6 Springer eBook Collection / Business and Economics 6 ZEW discussion papers 6 China's emerging outsourcing capabilities : the services challenge 5 Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung 5 Dienstleistungen : Vision 2020 ; Herkunft und Zukunft wichtiger Service-Branchen in Deutschland 5 ERIM report series research in management 5 IEEE transactions on engineering management : EM 5 ITK-Kompendium ... : Expertenwissen, Trends und Lösungen in der Informations- und Kommunikationstechnologie 5 Information systems and e-business management : ISeB 5 Information systems frontiers : ISF ; a journal of research and innovation 5
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Source
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ECONIS (ZBW) 1,472 RePEc 2 EconStor 1
Showing 31 - 40 of 1,475
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Privacy in the Clouds, Revisited : An Analysis of the Privacy Policies of 40 Cloud Computing Services
Turton, Felicity; Kamarinou, Dimitra; Michels, Johan David - 2021
In this paper, we analyse the results of a detailed survey of the privacy policies, and data protection terms more broadly, of 40 major cloud computing services, including Amazon Web Services, Google Cloud, and Microsoft Azure. We review terms relating to controller and processor designations;...
Persistent link: https://www.econbiz.de/10013234151
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Measuring Service Quality in Software Outsourcing at Quantic Co., Ltd - A Dimension-by-Dimension Analysis
Ha Nam Khanh, Giao - 2021
The issues of measuring service quality in software industry are not considered important even though the IT industry grew fast and dramatically in recent years. This research aims to investigate the customers’ perception and expectation of services provided by Quantic Co., Ltd. by using the...
Persistent link: https://www.econbiz.de/10013234317
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Bolstering East Asian-Latin American value chains through digitally deliverable services
Suominen, Kati - 2021
Digitally deliverable services play a growing role in export-driven production in the FEALAC region, but digitally deliverable services from Latin America are used only to a limited extent by producers in Asia, and vice versa. However, this disguises the fast growth in Latin American-Asian...
Persistent link: https://www.econbiz.de/10012581472
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Evaluation of outsourcing development in the service sector
Dudė, Ugnė; Žitkienė, Rima; Jurevičienė, Daiva; … - In: Economies : open access journal 9 (2021) 2, pp. 1-19
The global pandemic has affected all sectors and disrupted not only supply chains but also had a particular impact on the range of services provided and the whole service sector. Outsourcing is used to adapt to business environment changes. However, in the scholarly literature, outsourcing of...
Persistent link: https://www.econbiz.de/10012504274
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Digitale Transformation der gesetzlichen Krankenversicherung : IT-Strategie, Steuerung und Sourcing als strategische und operative Herausforderungen
Geiger, Inke; Geißler, Jens - 2021
Die gesetzlichen Krankenkassen in Deutschland befinden sich in einem tiefgreifenden Prozess der digitalen Transformation. Inzwischen gibt es keine Kernaktivität mehr, weder im Verhältnis zu den Versicherten noch zu den Leistungserbringern, die ohne umfangreiche und komplexe IT-Systeme...
Persistent link: https://www.econbiz.de/10012491582
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Mitigating the risk of US surveillance for public sector services in the cloud
Hildén, Jockum - In: Internet policy review : journal on internet regulation 10 (2021) 3, pp. 1-24
Despite efforts to mitigate European concerns over US governmental access to European data, the US regulatory framework is still problematic from a fundamental rights perspective, as elevated by the Schrems II ruling. The issues associated with transnational transfers of data have been further...
Persistent link: https://www.econbiz.de/10012650355
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Are Workers in the Cultural Industries Paid Differently?
Wetzels, C.M.M.P - 2021
This paper aims to explore wage differentials between employees in three sub-industries of the cultural industries compared with the main (1-digit level) industry to which they belong. We use data from the Wage Indicator Questionnaire 2001/2002, which includes information on 12,757 employees in...
Persistent link: https://www.econbiz.de/10013317007
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What is the Difference between a Software License Agreement and a 'Software as a Service' (SaaS) Agreement?
Kratochwill, Jr., Dr. György - 2021
The act of people buying and downloading software (or purchasing it on CD) is very general nowadays. And with these activities, a software license agreement is being concluded. But, as new technologies emerge, new business models appear, and they need a different legal background and a different...
Persistent link: https://www.econbiz.de/10013210967
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Bolstering East Asian-Latin American value chains through digitally deliverable services
Suominen, Kati - 2021
Persistent link: https://www.econbiz.de/10013184260
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A Quality Model for Evaluation and Selection of Software Services in Cloud
Jagli, Dhanamma; Purohit, Seema; Chandra, Subhash - 2021
This paper presents the issues on the formation of the innovation policy of a road transport enterprise. The innovation policy is a key factor in the construction of a general strategy of the enterprise, i.e. the basic foundation for the subsequent development of the process and network...
Persistent link: https://www.econbiz.de/10014089189
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