The trend towards digitalization has made its way into personal services, promising better service quality for customers and improved working conditions for service providers. However, the implementation of digital technologies remains a major challenge, especially for smaller companies....

We build a model of job design under monopsony that yields predictions over the relationship between: (i) the amenity value of non-wage job features; (ii) whether they are costly or profitable to firms; (iii) monopsony power. We analyse the amenity value of schedule flexibility offered in the...

As boredom in the workplace is an important factor with widespread consequences, research interest in this topic is very high. This paper proposes a way of decreasing workplace boredom and thereby the negative effects associated with it. Based on literature about contrast effects, this paper...

In diesem Beitrag wird der Aspekt der Basisarbeit beleuchtet, der aus der zunehmenden Komplexität der technischen Entwicklung resultiert. Eine technologische Entwicklung im Rahmen des Gesamtsystems wird nicht linear aus ergonomischen Anforderungen heraus entwickelt, sondern erwächst aus einem...