Bartelheimer, Christian; Löhr, Bernd; Reineke, Malte; … - In: Business & Information Systems Engineering 67 (2025) 3, pp. 339-356
generating mismatches between process execution and event data. This study aims to identify the role of workarounds … multiple case study of 13 workarounds in four organizations, three mismatch categories between event logs and real …-world process execution related to workarounds are identified and explored. This study contributes to the literature by describing …