A multitude of studies have highlighted alarming data on healthcare adverse events and medical errors in many countries, including Italy. Many of these errors appear to be the result of non-compliance with good practices and organizational operating procedures, specified in ministerial...

Process Mining has become a standard in many companies as part of process control in various areas. Previous papers for specific areas have discussed its use to ensure good governance. This paper proposes generic use cases of process mining in the context of assurance activities in the...

Artificial intelligence (AI) is poised to revolutionize healthcare delivery in the United States and around the world. As AI becomes an integral part of the healthcare workflow, it will change the way we model and analyze healthcare delivery and upend the paradigm that has dictated how...