Search Results - subject:"affection"

The cultural acceptance of digital food shopping : conceptualisation, scale development and validation

Thomas-Francois, Kimberly; Somogyi, Simon; Zolfaghari, … - In: International journal of retail and distribution management 51 (2023) 3, pp. 306-326

Persistent link: https://www.econbiz.de/10013552714

The power of customer-to-customer self-service technology in enhancing customer-to-customer interactions

Kim, Hyun Sik; Choi, Beomjoon - In: European journal of marketing 59 (2025) 1, pp. 157-181

Persistent link: https://www.econbiz.de/10015198474

Speciesism toward AI : the mechanism of AI affection expression on user satisfaction

Chen, Aihui; Yu, Yunshuang; Lu, Yaobin - In: Information & management : the international journal of … 62 (2025) 5, pp. 1-15

Persistent link: https://www.econbiz.de/10015432853

Perceived service recovery justice and customer re-patronage intentions: Sequential mediation

Ali, Muhammad Asghar; Ahmad-ur-Rehman, Muhammad; … - In: Cogent Business & Management 8 (2021) 1, pp. 1-21

-order construct) on recovery satisfaction and customer affection; secondly, to investigate the effect of customer affection and …) significantly predicts recovery satisfaction, customer affection and re-patronage intentions, and customer re-patronage intentions … can be engendered through customer justice perception, positive appraisal of recovery satisfaction and customer affection …

Persistent link: https://www.econbiz.de/10012657350

Perceived service recovery justice and customer re-patronage intentions : sequential mediation

Muhammad Asghar Ali; Ding Hooi Ting; Ahmad-ur-Rehman, … - In: Cogent business & management 8 (2021) 1, pp. 1-21

Persistent link: https://www.econbiz.de/10012649549

Employee affection strategies through employer branding : evidence from Indian manufacturing sector

Sathyanarayana, S.; Shenoy, Veena; Jha, Nivedita - In: International journal of business and globalisation : IJBG 34 (2023) 3, pp. 351-367

Persistent link: https://www.econbiz.de/10014388602

Brand personification through celebrity ambassador : a study to investigate the impact on consumer attitude and loyalty

Nagpal, Era; Mundi, Hardeep Singh; Singh, Anurag - In: International journal of business excellence : IJBEX 30 (2023) 4, pp. 423-450

Persistent link: https://www.econbiz.de/10014389022

Developing affective brands : paratextualization in the entertainment industry

Souza-Leão, André Luiz Maranhão de; Moura, Bruno Melo; … - In: Review of marketing science 21 (2023) 1, pp. 111-141

Persistent link: https://www.econbiz.de/10014364897

Recovery of international destination image and its consequence on trust and travel planning behaviour towards online generated contents in Vietnam

Minh-Tri Ha; Nguyen, Thi Huong-Thanh - In: Journal for international business and entrepreneurship … 15 (2023) 1, pp. 61-88

Persistent link: https://www.econbiz.de/10014308919

Does service recovery matter? : relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the moderating role of gende...

Muhammad Asghar Ali; Ding Hooi Ting; Ahmad Shahrul … - In: Journal of Asia Business Studies 17 (2023) 2, pp. 308-326

Persistent link: https://www.econbiz.de/10014335386