This paper aimed to evaluate the transformative role of Generative Artificial Intelligence in improving banking services efficiency through a systematic literature review. The review explored, how Generative Artificial Intelligence reshaped traditional banking practices by automating routine...

Introduction- Evolution of Banking -- Tactical Approach to the Industrialisation -- Investing in Alignment of Industrialisation and Innovation Engines -- Industrialising Data -- Deliver Digital Experience -- Cloud Adoption- A Foundational Engine -- Industrialise to Manage Changes in the External...

Globalization and technological innovation are two major forces affecting the financial system and its infrastructure. Perhaps nowhere are these trends more apparent than in the internationalization and automation of payments. While the effects of globalization and technological innovation are...

The literature on network industries and network effects notes that incompatibility across rival systems can influence firms' incentives to invest in product changes that are beneficial to the consumer. We investigate this phenomenon in the case of bank ATM networks, where the number of ATM...