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Search: subject:"behavioral queueing"
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Queueing theory
13
Warteschlangentheorie
13
Special Issue on Behavioral Queueing Science
11
Consumer behaviour
3
Emergency department
3
Experiment
3
Gesundheitsversorgung
3
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3
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Behavioral economics
2
Decision
2
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2
Entscheidung
2
Physicians
2
Service quality
2
Verhaltensökonomik
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behavioral queueing
2
behavioral queuing
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productivity
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service operations
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Agency theory
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Agent-based modeling
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Customer satisfaction
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Dienstleistungsmanagement
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Dynamic programming
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English
14
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Diwas KC
2
Zhou, Yong-Pin
2
Bachmat, Eitan
1
Baker, William Evan
1
Carson, Anita
1
Chen, Jian
1
Cui, Shiliang
1
Dada, Maqbool
1
Ding, Yichuan
1
Do, Hung
1
Erland, Sveinung
1
Feizi, Arshya
1
Frazelle, Andrew E.
1
Gallino, Santiago
1
Gupta, Diwakar
1
Hathaway, Brett A.
1
Hong, L. Jeff
1
Jaehn, Florian
1
Jaeker, Jillian A. Berry
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Kagan, Evgeny
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Karacaoglu, Nil
1
Katok, Elena
1
Kremer, Mirko
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Li, Wenhao
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Liu, Jian
1
Liu, Jiayi
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Moreno, Antonio
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Musalem, Andrés
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Operations research
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
2
Manufacturing & service operations management : M & SOM
1
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ECONIS (ZBW)
14
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Nudging patient choice : reducing no-shows using waits framing messaging
Liu, Jiayi
;
Diwas KC
- In:
Operations research
71
(
2023
)
3
,
pp. 1004-1020
Persistent link: https://www.econbiz.de/10014309149
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2
Paid priority in service systems : theory and experiments
Frazelle, Andrew E.
;
Katok, Elena
- In:
Manufacturing & service operations management : M & SOM
26
(
2024
)
2
,
pp. 775-795
Persistent link: https://www.econbiz.de/10014533650
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3
Customer segmentation and ex ante fairness : a queueing perspective
Liu, Jian
;
Zhou, Yong-Pin
;
Chen, Jian
- In:
Production and operations management : the flagship …
32
(
2023
)
10
,
pp. 3246-3265
Persistent link: https://www.econbiz.de/10014430726
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4
Air passenger preferences : an international comparison affects boarding theory
Bachmat, Eitan
;
Erland, Sveinung
;
Jaehn, Florian
; …
- In:
Operations research
71
(
2023
)
3
,
pp. 798-820
Persistent link: https://www.econbiz.de/10014309077
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5
Who is next : patient prioritization under emergency department blocking
Li, Wenhao
;
Sun, Zhankun
;
Hong, L. Jeff
- In:
Operations research
71
(
2023
)
3
,
pp. 821-842
Persistent link: https://www.econbiz.de/10014309080
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6
The gatekeeper’s dilemma : “when should I transfer this customer?”
Hathaway, Brett A.
;
Kagan, Evgeny
;
Dada, Maqbool
- In:
Operations research
71
(
2023
)
3
,
pp. 843-859
Persistent link: https://www.econbiz.de/10014309084
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7
Pooling agents for customer-intensive services
Wang, Zhongbin
;
Yang, Luyi
;
Cui, Shiliang
;
Ülkü, Sezer
; …
- In:
Operations research
71
(
2023
)
3
,
pp. 860-875
Persistent link: https://www.econbiz.de/10014309087
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8
Need for speed : the impact of in-process delays on customer behavior in online retail
Gallino, Santiago
;
Karacaoglu, Nil
;
Moreno, Antonio
- In:
Operations research
71
(
2023
)
3
,
pp. 876-894
Persistent link: https://www.econbiz.de/10014309090
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9
Mismanaging diagnostic accuracy under congestion
Kremer, Mirko
;
Véricourt, Francis de
- In:
Operations research
71
(
2023
)
3
,
pp. 895-916
Persistent link: https://www.econbiz.de/10014309092
Saved in:
10
Early reservation for follow-up appointments in a slotted-service queue
Ding, Yichuan
;
Gupta, Diwakar
;
Tang, Xiaoxu
- In:
Operations research
71
(
2023
)
3
,
pp. 917-938
Persistent link: https://www.econbiz.de/10014309093
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