A multitude of studies have highlighted alarming data on healthcare adverse events and medical errors in many countries, including Italy. Many of these errors appear to be the result of non-compliance with good practices and organizational operating procedures, specified in ministerial...

Chapter 1 - Introduction to the administrative approach to process management -- Chapter 2 - Discerning between functional management and business process management -- Chapter 3 - Management by Business Process Technical Vocabulary -- Chapter 4 - Ontologies and Techniques for Business Process...

The product driven system improves the reactivity and flexibility of production systems. However, these requirements cannot be achieved without an availability of quality and quantity of raw materials; as a result, the optimization of raw material replenishment system is essential. We present in...