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  • Search: subject:"consumers’ advocacy"
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Beschwerdemanagement 1 Beziehungsmarketing 1 Complaint management 1 Consumer behaviour 1 Customer integration 1 Customer satisfaction 1 Customer service 1 Dienstleistungsqualität 1 Konsumentenverhalten 1 Kundenintegration 1 Kundenservice 1 Kundenzufriedenheit 1 Relationship marketing 1 Service quality 1 consumers’ advocacy 1 customer-to-customer interactions 1 customers’ engagement 1 failure attribution 1 failure severity 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Abdo, Maha Saied 1 Elsharnouby, Mohamed H. 1 Mahran, Amira Fouad Ahmed 1
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The service industries journal 1
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ECONIS (ZBW) 1
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Did you mean: subject:"consumer’ advocacy" (21 results)
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The role of customer’s engagement in service recovery
Abdo, Maha Saied; Elsharnouby, Mohamed H.; Mahran, … - In: The service industries journal 45 (2025) 9/10, pp. 779-818
Persistent link: https://www.econbiz.de/10015531889
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