Search Results - subject:"continuance usage intention"

What drives tourists' continuance intention to use ChatGPT for travel services? : a stimulus-organism-response perspective

Pham Hong Chuong; Duong Cong Doanh; Giang Khanh Huyen Nguyen - In: Journal of retailing and consumer services 78 (2024), pp. 1-13

Persistent link: https://www.econbiz.de/10015085039

AI chatbot service recovery quality and customer experience : a moderated mediation model of continuance usage intention

Mei Kei Leong; Sidhu, Sarabjit Kaur; Khoo, Kim Leng - In: Journal of consumer marketing 43 (2026) 2, pp. 195-208

Persistent link: https://www.econbiz.de/10015620399

How does AI technological uncertainty affect continuance usage intention of Voice AI Assistants? : a valance-based framework

Chen, Sijia; Xu, Jianyue; Yang, Shuiqing; Wee Land, … - In: Asia Pacific journal of marketing and logistics 38 (2026) 2, pp. 258-275

Persistent link: https://www.econbiz.de/10015638744

AI tour guides : the role of conversation style and destination type

Yan, Huili; Tian, Tian; Lu, Yifan; Xiong, Hao - In: Tourism review 81 (2026) 2, pp. 755-781

Persistent link: https://www.econbiz.de/10015639646

Using generative artificial intelligence (ChatGPT) for travel purposes : parasocial interaction and tourists’ continuance intention

Duong Cong Doanh; Thanh Hieu Nguyen; Ngo Thi Viet Nga; … - In: Tourism review 80 (2025) 4, pp. 813-827

Persistent link: https://www.econbiz.de/10015421804

Why users continue e-commerce chatbots? : insights from PLS-fsQCA-NCA approach

Foroughi, Behzad; Huy, Tran Quang; Iranmanesh, Mohammad; … - In: The service industries journal 45 (2025) 11/12, pp. 935-965

Persistent link: https://www.econbiz.de/10015531900

Online social anxiety and mobile instant messaging adoption and continuance usage intention : how does it relate to social, technical, and mobility factors?

Chen, Charlie C.; Lou, Shanshan; Laddawan Kaewkitipong - In: Cogent business & management 9 (2022) 1, pp. 1-17

The rise in MIM apps usage have resulted in increased interruptions to people daily social life, causing distractions and online social anxiety. The purpose of this study is to investigate the influence of social, technical, and mobility factors on social anxiety, as well as the initial and...

Persistent link: https://www.econbiz.de/10014441948

Online social anxiety and mobile instant messaging adoption and continuance usage intention: How does it relate to social, technical, and mobility factors?

Chen, Charlie; Lou, Shanshan; Kaewkitipong, Laddawan - In: Cogent Business & Management 9 (2022) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10014505531

Trust-building mechanism for promoting mobile payments' continued use by small businesses in a developing country : tackling the perceived risk issue

Nugroho, Sahid Susilo; Paramita, Widya - In: Journal of financial services marketing 29 (2024) 3, pp. 936-945

Persistent link: https://www.econbiz.de/10015061436

MFS usage intention during COVID-19 and beyond : an integration of health belief and expectation confirmation model

Saima, Farjana Nur; Rahman, Md. H. Asibur; Ghosh, Ratan - In: Journal of economic and administrative sciences 40 (2024) 2, pp. 182-200

Persistent link: https://www.econbiz.de/10014632166