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  • Search: subject:"customer effort in value cocreation activities"
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Subject
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Beziehungsmarketing 1 Consumer behaviour 1 Customer integration 1 Customer satisfaction 1 Customer value 1 Dienstleistungsqualität 1 Gesundheitsversorgung 1 Health care 1 Konsumentenverhalten 1 Kundenintegration 1 Kundenwert 1 Kundenzufriedenheit 1 Lebensqualität 1 Quality of life 1 Relationship marketing 1 Satisfaction 1 Service quality 1 Zufriedenheit 1 activities 1 customer effort 1 customer effort in value cocreation activities 1 health care 1 hierarchy 1 quality of life 1 resource integration,participation 1 satisfaction 1 value cocreation 1
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Type of publication
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Article 1
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1
Language
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English 1
Author
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Danaher, Tracey S. 1 McColl-Kennedy, Janet R. 1 Sweeney, Jillian C. 1
Published in...
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Journal of service research : JSR 1
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ECONIS (ZBW) 1
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Customer effort in value cocreation activities : improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C.; Danaher, Tracey S.; … - In: Journal of service research : JSR 18 (2015) 3, pp. 318-335
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