Search Results - subject:"delay-sensitive customers"

Optimal pricing and capacity management in service systems with delay-sensitive mixed-risk customers

Deligiannis, Michalis; Benioudakis, Myron; … - In: International journal of production research 62 (2024) 21, pp. 7877-7903

Persistent link: https://www.econbiz.de/10015095277

Joint pricing and inventory control in a make-to-stock queue with delay-sensitive customers

Cai, Xiaoli; Li, Jun; Chen, She; Tang, Xu - In: Journal of the Operational Research Society 73 (2022) 2, pp. 417-429

Persistent link: https://www.econbiz.de/10013170148

Pooled vs. dedicated queues when customers are delay-sensitive

Sunar, Nur; Tu, Yichen; Ziya, Serhan - In: Management science : journal of the Institute for … 67 (2021) 6, pp. 3785-3802

Persistent link: https://www.econbiz.de/10012607136

Optimal uniform pricing strategy of a service firm when facing two classes of customers

Zhou, Wenhui; Chao, Xiuli; Gong, Xiting - In: Production and operations management : an international … 23 (2014) 4, pp. 676-688

Persistent link: https://www.econbiz.de/10010364028

Dynamic Control of an M/M/1 Service System with Adjustable Arrival and Service Rates

Bari\c{s} Ata; Shneorson, Shiri - In: Management Science 52 (2006) 11, pp. 1778-1791

We study a service facility in which the system manager dynamically controls the arrival and service rates to maximize the long-run average value generated. We initially consider a rate-setting problem where the service facility is modeled as an M/M/1 queue with adjustable arrival and service...

Persistent link: https://www.econbiz.de/10009204329