EconBiz - Find Economic Literature
    • Logout
    • Change account settings
  • A-Z
  • Beta
  • About EconBiz
  • News
  • Thesaurus (STW)
  • Academic Skills
  • Help
  •  My account 
    • Logout
    • Change account settings
  • Login
EconBiz - Find Economic Literature
Publications Events
Search options
Advanced Search history
My EconBiz
Favorites Loans Reservations Fines
    You are here:
  • Home
  • Search: subject:"dissatisfaction"
Narrow search

Narrow search

Year of publication
Subject
All
Customer satisfaction 64 Kundenzufriedenheit 63 Consumer behaviour 61 Konsumentenverhalten 61 Dissatisfaction 55 Service quality 51 Dienstleistungsqualität 50 dissatisfaction 39 Complaint management 30 Beschwerdemanagement 29 Beziehungsmarketing 29 Relationship marketing 29 Arbeitszufriedenheit 28 Job satisfaction 27 Customer dissatisfaction 17 Social Web 17 Social web 17 Viral marketing 17 Virales Marketing 17 job dissatisfaction 16 Job dissatisfaction 12 Emotion 11 satisfaction 11 Arbeitsverhalten 10 Hotel industry 10 Hotellerie 10 Work behaviour 10 customer dissatisfaction 10 Satisfaction 9 Kano model 8 Confidence 7 Customer service 7 Online retailing 7 Online-Handel 7 Quality management 7 Qualitätsmanagement 7 Vertrauen 7 Anxiety 6 Arbeitsmobilität 6 Internet marketing 6
more ... less ...
Online availability
All
Undetermined 138 Free 68 CC license 6
Type of publication
All
Article 208 Book / Working Paper 37 Other 4 Journal 1
Type of publication (narrower categories)
All
Article in journal 136 Aufsatz in Zeitschrift 136 research-article 17 Working Paper 13 Arbeitspapier 7 Graue Literatur 7 Non-commercial literature 7 Article 5 review-article 3 Case study 1 Congress Report 1 Fallstudie 1 Thesis 1 conceptual-paper 1 review 1
more ... less ...
Language
All
English 190 Undetermined 54 Indonesian 2 Russian 2 Spanish 2
Author
All
Guzi, Martin 4 Brito, Carlos 3 Carvalho, Cláudia 3 Cho, Yoon C. 3 De Clercq, Dirk 3 White, L. 3 Yanamandram, Venkata K. 3 Ahn, Jiseon 2 Ali, Aafreen 2 Annoni, Paola 2 Appiah, Alaowei Kingsley 2 Azeem, Muhammad Umer 2 Berman, Barry 2 Breda, Thomas 2 Butori, Raphaëlle 2 Chittiprolu, Vinay 2 Cobb Walgren, Cathy 2 Dawson, Chris 2 Dionisio, Andreia 2 Fedorov, A.V. 2 Ferreira, Paulo 2 Fuentes Blasco, M. 2 Fullerton, Gordon 2 Giroux, Marilyn 2 Green, Francis 2 Harsij, Hossein 2 Hill, Railton 2 Ho, Shu-Hsun 2 Hossain, Md Shamim 2 Istanbulluoglu, Doga 2 Joseph, Mathew 2 Kissi, Philip Siaw 2 Lapré, Michael A. 2 Lawson, Catherine L. 2 Le Nagard, Emmanuelle 2 Lee, Minwoo 2 Leek, Sheena 2 Leisen Pollack, Birgit 2 Li, Guoxin 2 Manzi, Giancarlo 2
more ... less ...
Institution
All
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 5 Université Paris-Dauphine (Paris IX) 3 Centro de Investigação em Gestão e Economia (CIGE), Universidade Portucalense 2 Department of Economics and Finance, La Trobe Business School 2 Centro de Estudos e Formação Avançada em Gestão e Economia (CEFAGE-UE), Universidade de Évora 1 Departamento de Economia, Faculdade de Economia, Administração, Contabilidade e Ciência da Informação e Documentação (FACE) 1 Dipartimento di Economia, Management e Metodi Quantitativi (DEMM), Università degli Studi di Milano 1 European Research Institute on Cooperative and Social Enterprises (Euricse) 1 Faculdade de Economia, Universidade do Porto 1 Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA) 1 Faculty of Business, Auckland University of Technology 1 Graduate School of Economics, Osaka University 1 Instituto Valenciano de Investigaciones Económicas (IVIE) 1 School of Economics, University of Kent 1 „Ekonomika“ Society of Economists, Niš (Serbia) 1
more ... less ...
Published in...
All
International journal of hospitality management 9 Journal of business research : JBR 7 MPRA Paper 5 Total quality management & business excellence 5 Journal of retailing and consumer services 4 Journal of travel and tourism marketing 4 Social Indicators Research 4 The Russian Academic Journal 4 American Journal of Business 2 Asia Pacific journal of marketing and logistics 2 Cogent Business & Management 2 Cogent business & management 2 Consumer Behavior in Tourism and Hospitality 2 Cuadernos de Gestión 2 Economics Papers from University Paris Dauphine 2 Human Resource Management International Digest 2 Human systems management : HSM 2 International journal of bank marketing 2 International journal of human resource management 2 International journal of manpower 2 International journal of organizational analysis 2 Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE) 2 Journal of Service Theory and Practice 2 Journal of financial services marketing : JFSM 2 Journal of hospitality and tourism insights 2 Journal of organizational change management 2 Journal of service theory and practice : JSTP 2 Management Science 2 REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT 2 The international journal of human resource management 2 The journal of services marketing 2 Tourism and hospitality research : THR 2 Working Papers / Centro de Investigação em Gestão e Economia (CIGE), Universidade Portucalense 2 Working Papers / Department of Economics and Finance, La Trobe Business School 2 Young Consumers 2 Young consumers : insight and ideas for responsible marketers 2 Academy of Management Review 1 African Journal of Economic and Management Studies 1 African journal of economic and management studies 1 Annales Universitatis Apulensis Series Oeconomica 1
more ... less ...
Source
All
ECONIS (ZBW) 143 RePEc 61 Other ZBW resources 26 EconStor 11 BASE 9
Showing 11 - 20 of 250
Cover Image
Job seekers satisfy or dissatisfy with the existing electronic recruitment : a theoretical and empirical investigation
Kissi, Philip Siaw - In: Cogent business & management 10 (2023) 3, pp. 1-18
This study aims to fill the gap by identifying factors and their effects on job seekers' satisfaction with existing e-recruitment systems. A longitudinal cohort research design was employed for the study. Semi-structured interviews and a survey questionnaire were used as research instruments....
Persistent link: https://www.econbiz.de/10014505849
Saved in:
Cover Image
Behavioral economics and monetary wisdom : a cross-level analysis of monetary aspiration, pay (dis)satisfaction, risk perception, and corruption in 32 nations
Tang, Thomas Li-Ping; Li, Zhen; Özbek, Mehmet Ferhat; … - In: Business ethics, the environment & responsibility 32 (2023) 3, pp. 925-945
Persistent link: https://www.econbiz.de/10014315214
Saved in:
Cover Image
Antecedents of restaurant franchisee switching and termination intentions
Shiwen, Lu; Ahn, Jiseon - In: International journal of hospitality management 126 (2025), pp. 1-11
Persistent link: https://www.econbiz.de/10015375124
Saved in:
Cover Image
One out of five stars! Negative restaurant attributions post-dissatisfactory delivery
Kuter, Deniz; Asugman, Gülden - In: International journal of hospitality management 128 (2025), pp. 1-10
Persistent link: https://www.econbiz.de/10015376488
Saved in:
Cover Image
Illuminating the unseen : how and why operational transparency mitigates customer dissatisfaction in platform-based services
Wang, Peihao; Wu, Luorong; Wang, Yuan - In: Journal of business research : JBR 199 (2025), pp. 1-14
Persistent link: https://www.econbiz.de/10015446539
Saved in:
Cover Image
How overloaded employees can use resilience and forgiveness resources to overcome dissatisfaction and maintain their knowledge-sharing efforts
De Clercq, Dirk; Pereira, Renato Telo de Freitas Barbosa - In: International journal of organizational analysis 33 (2025) 2, pp. 390-415
Persistent link: https://www.econbiz.de/10015206974
Saved in:
Cover Image
Unravelling the influence of service failure on negative customer engagement : the moderating role of service recovery
Albayrak, Tahir; Kılıçarslan, Özge; Fong, Lawrence … - In: International journal of hospitality management 130 (2025), pp. 1-11
Persistent link: https://www.econbiz.de/10015434519
Saved in:
Cover Image
Beyond the EVLN model : Quiet Quitting and the evolving dynamics of job dissatisfaction in human resource management
Bazargan, Amirhossein; Bygrave, Constance; Saini, … - In: International journal of human resource management 36 (2025) 15, pp. 2785-2814
Persistent link: https://www.econbiz.de/10015474387
Saved in:
Cover Image
An analysis of the fuel price policy dilemma in Brazil
Jesus Júnior, Leonardo Bispo de; Uchôa, Carlos … - In: Journal of commodity markets : JCM 39 (2025), pp. 1-14
Persistent link: https://www.econbiz.de/10015484717
Saved in:
Cover Image
Navigating user discontent in wearable tech : an in-depth study of Fitbit reviews
Kim, Min-Seong; Cho, Inje - In: Technology analysis & strategic management 37 (2025) 12, pp. 3392-3406
Persistent link: https://www.econbiz.de/10015549858
Saved in:
  • First
  • Prev
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • Next
  • Last
A service of the
zbw
  • Sitemap
  • Plain language
  • Accessibility
  • Contact us
  • Imprint
  • Privacy

Loading...