Organisational research has studied the tension between exploration and exploitation for years. In essence, this body of research agrees on the necessity of a balance between explora-tive and exploitative processes to prevent an organisation from falling into a learning trap. Thus, to enhance...

Performance measures shall enhance the performance of companies by directing the attention of decision makers towards the achievement of organizational goals. Therefore, goal congruence is regarded in literature as a major factor in the quality of such measures. As reality is affected by many...

Learning by doing represents an important mechanism through which organizations prosper. Some firms, however, learn from their experience at a dramatic rate, while other firms exhibit very little learning at all. Three factors have been identified that affect the rate at which firms learn: (a)...