Background: Possible solutions to overcome the many challenges of home delivery are collection and delivery points (CDPs). In addition to commercial facilities, the role of CDPs can also be played by users' households, providing a crowd storage service. Key decisions regarding CDPs relate to...

Background: Possible solutions to overcome the many challenges of home delivery are collection and delivery points (CDPs). In addition to commercial facilities, the role of CDPs can also be played by users' households, providing a crowd storage service. Key decisions regarding CDPs relate to...

One of the assumptions of the Capacitated Facility Location Problem (CFLP) is that demand is known and fixed. Most often, this is not the case when managers take some strategic decisions such as locating facilities and assigning demand points to those facilities. In this paper we consider demand...

We consider a scenario in which a large equipment manufacturer wishes to outsource the work involved in repairing purchased goods while under warranty. Several external service vendors are available for this work. We develop models and analyses to support decisions concerning how responsibility...