Schiopu, Andreea Fortuna; Padurean, Ana Mihaela; Nica, … - In: Amfiteatru economic : an economic and business research … 26 (2024) S18, pp. 1065-1081
shortages, the use of robots in hotels can enhance the tourist experiences. In this context, this study aims to examine some … important antecedents of experience of hospitality in hotels that use robots and of behavioural intention to visit these hotels … findings show that, when hotels use robots, their perceived ability to be experienced as inviting, careful, and comfortable …