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  • Search: subject:"importance and performance analysis"
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Year of publication
Subject
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AHP approach 2 AHP-Verfahren 2 Analytical network process 2 Dienstleistung 2 Dienstleistungssektor 2 Fuzzy delphi method 2 Fuzzy importance and performance analysis 2 Fuzzy sets 2 Fuzzy-Set-Theorie 2 Innovation 2 Nachhaltigkeit 2 Performance measurement 2 Performance-Messung 2 Service industry 2 Service innovation 2 Services 2 Sustainability 2 Sustainable product service systems 2 customer satisfaction 2 customers 2 importance and performance analysis 2 retailer 2 satisfaction level 2 service quality 2 Consumer behaviour 1 Customer satisfaction 1 Dienstleistungsqualität 1 Einzelhandel 1 Handelskette 1 Indonesia 1 Indonesien 1 Konsumentenverhalten 1 Kundenzufriedenheit 1 New product development 1 Produktentwicklung 1 Retail chain 1 Retail trade 1 Service quality 1
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Online availability
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Free 2 Undetermined 2
Type of publication
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Article 4
Type of publication (narrower categories)
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Article in journal 3 Aufsatz in Zeitschrift 3 Article 1
Language
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English 4
Author
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Chiu, Anthony 2 Hartono, Hendy 2 Lim, Ming K. 2 Nurprihatin, Filscha 2 Tannady, Hendy 2 Tseng, Minglang 2 Wu, Kuo-Jui 2 Tan, Kim Hua 1 Tan, Kimhua 1
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Published in...
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International journal of production economics 2 Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas 1 Verslas: Teorija ir praktika / Business: Theory and Practice 1
Source
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ECONIS (ZBW) 3 EconStor 1
Showing 1 - 4 of 4
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Service quality analysis of two of the largest retail chains with minimart concept in Indonesia
Tannady, Hendy; Nurprihatin, Filscha; Hartono, Hendy - In: Verslas: Teorija ir praktika / Business: Theory and Practice 19 (2018), pp. 177-185
satisfaction level. This study also uses the method of Importance and Performance Analysis to determine an attribute's category …
Persistent link: https://www.econbiz.de/10012703506
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Cover Image
Service quality analysis of two of the largest retail chains with minimart concept in Indonesia
Tannady, Hendy; Nurprihatin, Filscha; Hartono, Hendy - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 19 (2018), pp. 177-185
satisfaction level. This study also uses the method of Importance and Performance Analysis to determine an attribute's category …
Persistent link: https://www.econbiz.de/10012019175
Saved in:
Cover Image
Reprint of: Service innovation in sustainable product service systems : mproving performance under linguistic preferences
Tseng, Minglang; Wu, Kuo-Jui; Chiu, Anthony; Lim, Ming K.; … - In: International journal of production economics 217 (2019), pp. 159-170
Persistent link: https://www.econbiz.de/10012129247
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Cover Image
Service innovation in sustainable product service systems : improving performance under linguistic preferences
Tseng, Minglang; Wu, Kuo-Jui; Chiu, Anthony; Lim, Ming K.; … - In: International journal of production economics 203 (2018), pp. 414-425
Persistent link: https://www.econbiz.de/10011900480
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